J u s t. A n o t h e r. D a y

"Good day ma'am how may I help you?"

…

"Uhuh…"

…..

"Yes, you'll have to call the main office for that."

…..

'Okay, goodbye."

Donatello Sighed as he ended to the call and answered another one. Just anther day in the Tech Support business… The next customer was, friendly, civil…

"Good day sir, how may I help you?"

"Um, you see, I have this problem, my e-mail doesn't want to register and it won't accept my password."

"Oh, I see. Well sir you just have to…"

Donatello continued to explain until ending the conversation a few moments later with a satisfied customer and a polite goodbye. Maybe this day wasn't going to be so bad after all…

*0*

"Good day. How may I help you?"

"Hello... I can't seem to print…."

Don inwardly sighed: "Could you please click on the "start" icon for me and then-"

"Listen; don't start getting technical on me! I'm not Bill Gates and I don't know that much about computers I don't have a degree!"

"Sir…"

"How can you expect-"

"Sir! It is very simple. Just go to the left of your screen and-"

"Your left or my left?"

"Your left…"

"How can you know what my left is, huh?"

"Sir, please, I-"

"That's it; I'm fed up with this lousy service and unhelpful support and long queues! I'm taking my business elsewhere!"

Beeep beep beep…..

….. Or not.

….

"Hello, I.T. Tech support how may I-?"

"Hi! This is Candy, I cant get my CD out! It's my favorite and-"

"Have you tried pushing the Button?"

"Uhuh, Uhuh!"

"Ma'am, what's on your monitor now?"

"A teddy bear my boyfriend bought for me at Woolies, it's pink with little love hearts and the cutest cards with pink-. "

"I meant on your monitor screen."

"Windows media player with all my music, like…"

"And your disk will not come out?

"Yes, sure, it's really stuck. "

"That doesn't sound good; I'll make a note. "

"No, wait a minute... I hadn't inserted it yet... it's still on my desk... sorry! Silly me! Bye bye! Mwa!"

…

*0*

Don took a deep breath, questioned his sanity for taking this job and…

"Good day?"

" Hi. I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears!"

"Um…ma'am, it's meant to. A screan saver is there while you computer is stationary and your mouse is inactive."

"…. Oh."

"yes ma'am.'

"Okay…well…bye…"

*0*

…..

"Good day. How may I help you?"

Hi, I'm Chris, My printer isn't working.

"Are you running it under windows or…?"

"No, my desk is next to the door, but that is a good point. Maybe the air will make it work…The man sitting in the cubicle next to me is under a window, and his printer is working fine."

"Um… that isn't really what I meant…Okay Chris, press the control and escape keys at the same time. That brings up a task list in the middle of the screen….You got that?"

"Um…yeah…."

"Okay… Now type the letter "P" to bring up the Program Manager."

"I don't have a P. "

"On your keyboard, Chris.

"What do you mean? "

"'P'...on your keyboard."

"I'M NOT GOING TO DO THAT!"

Beeep …beep… beep…..

Donatello blinked once before getting up to pour himself some coffee….. With a lot of sugar.

Yep, just anther day in the Tech Support business.

What did you think?