My name is Charles Stiles. For over 20 years I've helped thousands of restaurants eliminate their problems.
"That's a fricken thief!"
"Put it down!"
"You're fired!"
But people are becoming savvy.
"Mystery Diners? No, we're good."
So we're going deeper undercover…
"The bride and groom!"
Using private investigators…
"I tagged a few of your barrels."
And unleashing new technology.
"Release the drone."
This is Mystery Diners…
"Surprise!"
Like you've never seen before!
"How long have you been stealing from me?"
"Do you want to go to jail?"
FREDDY FAZBEAR
Owner, Freddy Fazbear's Pizza
My name is Freddy Fazbear, and yes, I am aware I'm a walking, talking animatronic bear. I own Freddy Fazbear's Pizza, it's a great party environment restaurant, we have shows, we have parties, we have great food. We make pizza, of course, using a slow-rising yeast method, which makes the pizzas more tender, and our sauce is all hand-made and our mozzarella is also made in the kitchen. I heavily recommend trying our Buffalo wings, the meat is thick, the sauce is hot, we use fresh ingredients. For the kids, we also have boneless wings with teriyaki glaze for those who don't like it hot. Me, I love mine spicy.
What makes this restaurant unique is our animatronic shows. We play concerts along with my best friends and roommates Bonnie, Chica, and Foxy. Foxy even has his own slow called the "Foxy's Slash and Dash Pirate Adventure."
And unfortunately that's where my problems stem from. I've noticed a discrepancy in show reservations lately. We used to be booked every day with shows, but now we're only seeing a small few a week. The odd thing is, we book the reservations but then there's no show. In addition, no show, no money. So, where's the money going? I've also noticed most of my Buffalo wings, my EXPENSIVE Buffalo wings disappearing. Numbers aren't adding up and numbers don't lie. I think someone's stealing from me, and that's why I called Mystery Diners.
THE CONSULTATION
One afternoon, a tall man with a mustache along with a tall red-headed man, approached the front doors to "Freddy Fazbear's Pizza." Upon entering the empty restaurant, they spotted the very large animatronic bear with the black top hat sitting at the lounge. He seemed to be looking over some paperwork while sipping a soft drink. The bear turned his head and noticed the two men walking in.
"Hey, Charles! Freddy Fazbear," Freddy said excitedly, standing up and extending his hand. The mustached man took hold of the bear's large animatronic hand and shook it.
"Freddy, nice to meet you, I'm Charles Stiles, Mystery Diners. This here is Ryan, he's one of my private investigators," Charles said, pointing to the red-head next to him. Freddy shook his hand too.
"Nice to meet you, Ryan," Freddy said as Ryan smiled.
"I got to say, Freddy, I'm still getting used to seeing a giant walking, talking animatronic," Charles said, looking up at the bear.
"Don't worry, Charles, I'm as soft as a panda."
"Looking around, it looks like you got a nice place here."
"It is, we got great food and shows, we're the go-to place for parties, events, and those who just want to have fun."
"I'm noticing a poster there, Foxy's Slash and Dash Pirate Adventure? Is Foxy another animatronic?"
"Yeah, he's my best friend, and that particular show is his favorite. It's got action, violence, blood and guts, gun fights, fist fights, stunts, profanity, sex scenes, it's just plain awesome!"
"For the kids regularly?"
"No, that show you need to book a reservation for. And that's actually one of the reasons why I called you."
"Okay, tell me."
"You see, that show requires a reservation and we usually do it over a dozen times on a good week, but lately we haven't done it at all. Same with most of our other regular shows, they're not being performed like they should."
"So the customers aren't getting the full experience?"
"Exactly, and I've even gotten some customer complaints. One in particular said that he booked the Slash and Dash Adventure, but when he came here he was told it was canceled at the last minute."
"You don't cancel shows?"
"Oh, we do, for mechanical or technical difficulties, once in a while okay, but this has been going on for months!"
"That's certainly hurting your reputation."
"It is, Charles."
"Anything else you want us to look at? Any other concerns?"
"Yes, my Buffalo wings are disappearing. We use thick meaty wings, expensive ones, and the numbers aren't adding up. We're losing about 20 dollars' worth of wings a day."
"20 dollars a day times seven, that's 140 dollars a week, in a year that's several thousand dollars, that's not a small problem."
"If this continues, we could be looking into foreclosure within a few months!"
"Do you have any suspects?"
"I suspect everybody, but I'd like to look at my manager, Scott, because he's supposed to be noticing these things, but hasn't reported anything."
"Have you confronted him?"
"He was as perplexed as I am. I also want to look at my assistant manager, Mike, and my head waiter, Jeremy, because all of them are involved with the party bookings. And, as much as I feel guilty doing it, I want to look at my friends, Bonnie, Chica, and Foxy."
"Have you confronted any of them as well?"
"I asked Mike about the Slash and Dash show, and he tells me nobody's booking it and that Foxy himself doesn't want to do it. And I know that's a total lie, I know my best friend, and Foxy loves that show and he's actually been upset lately that he hasn't done it in a while."
"Well, let me tell you how my company works, I'm going to have my private investigator, Ryan, here do some digging up and do some background checks on all your staff. I'll also have him book the Slash and Dash show you're telling us about."
"I'll come in as a customer," Ryan began to say, "after I book the Slash and Dash show and see how I'm treated. If there's a problem, you'll see first-hand about it."
"I'll also have a Mystery Diner come in as a new waitress-in-training and she'll report to me anything that happens. We'll wire your restaurant with cameras and microphones to get an overall picture of the place." Charles explained.
"Sounds like a plan, Charles," Freddy said.
I worked so hard getting this place up and running, expanding my audience to adults as well. There's no way I will let anybody take advantage of my name and steal from me!
THE STING
One sunny afternoon day, Charles Stiles led the tall animatronic bear into the back of a store across the street from Freddy Fazbear's Pizza. Upon entering, they saw two chairs, a microphone, and several large screen monitors showing surveillance cameras around the restaurant.
"Freddy, welcome to your control room, you like it?" Charles asked.
"Wow, Charles, I feel like I'm working for the CIA, like I'm in some Tom Clancy story," Freddy laughed as he sat down.
"Well, like I said, we wired your entire restaurant with cameras and microphones," Charles explained. "We got your main dining hall, your offices, your kitchen, the Pirate Cove showroom, the arcade room, your storage rooms and backstage areas, and your outside parking lot and back alley."
"Nobody will slip away from this bear," Freddy said.
"Well, I promise you, if someone's doing something bad, we'll catch them," Charles said. "Before we start the sting, I asked my private investigator to do background checks on your staff and did reconnaissance after hours. He has something interesting to show you."
Upon saying that, the red-headed Ryan entered the room.
"Hey, Ryan, show us what you found out," Charles said.
"As per my investigation, I ran background checks on your staff and so far everybody came up clean. However, I stayed out every night for the past few nights and one night I caught something. It pays being a former Navy SEAL," Ryan chuckled. "If you look on the monitor, I'll show you."
Freddy and Charles turned to one of the large monitors just as a video played. The video was green in night vision and taken from the bushes. The video showed the back way into the alley. Everything is quiet until the back door opened and two men carrying boxes walk out towards an awaiting truck.
"Freddy, do you recognize those men?" Charles asked.
"That's my head waiter, Jeremy, but I have no clue who the other one is," Freddy said.
"You know that truck?"
"Never seen it before," Freddy said.
The two men load the boxes in the pick-up truck, shake hands, and the unknown person drives away. Jeremy turns and heads back into the restaurant.
"Is it normal for him to be here this late at night?" Charles asked.
"Yeah, he's this week's night guard, but he shouldn't be bringing strangers in," Freddy said just as the video ended.
"Thank you, Ryan, great job, stand by until I need you," Charles said to Ryan.
"No problem," Ryan said as he left.
"So, now we know Jeremy is up to something, we don't know what was in those boxes, but it could be tied to your missing food inventory."
"Yeah, I agree."
"So, I'm looking up at this monitor, is that your manager, Scott?"
"Yes, that's him, he's a great guy, my friend Bonnie scares him sometimes, but he's cool under fire and knows how to handle situations," Freddy said.
"Well, I'd like for you to get my Mystery Diner, Jamie, started as a waitress in training," Charles said. Freddy nodded just as he stood up and began to leave.
JAMIE
Mystery Diner, Infiltrate Staff
As a Mystery Diner, my job is to get deep inside the staff to find out their secrets. The best place for that is talking to the longest-working ones there not on any high staff position. They usually have the dirtiest dirt.
Freddy Fazbear entered the restaurant with a short blond-haired girl wearing the Fazbear uniform. Upon entering, a group of kids at a table happily cheered and waved at him.
"Hi, kids, Freddy's here," Freddy said in a happy tone of voice. "I can't stay for long but I promise I will be back, just eat plenty of pizza for old Freddy." Freddy approached Scott with Jamie. "Scott, this is Jamie, I want you to show her the ropes and get her settled in."
"No problem, Freddy," Scott said as Freddy left. When he left, he waved at the kids again. "Don't worry, kids, Freddy will be back."
A minute later, Freddy returned to the control room where Charles was waiting.
"Okay, Charles, she's in," Freddy told him.
The two watched the monitors as Scott escorted Jamie around the restaurant. So far, everything looks okay.
"This is our stage where we'll see Bonnie and Chica play later," Scott explained. "And this is our POS system. It works like this."
"Well it looks like he's doing a good job of training Jamie," Charles said.
"Yeah, so far so good," Freddy replied. Charles leaned forward to his microphone.
"Jamie, ask Scott how he feels about the shows, push for the Slash and Dash show."
"So, yeah, a friend of mine was here earlier and she told me about all the shows you guys have," Jamie began to say.
"Yeah, mostly of the gang, Freddy, Bonnie, Chica, and Foxy will come out and do a few songs. Each one has their own show, too, on a regular basis," Scott explained.
"I was told about this Slash and Dash show," Jamie said.
"Oh yeah, that's one of Foxy's shows, you need to request that."
"Is it good or anything?"
"Yeah, I personally love it, but it's a shame we haven't had any requests on it in a long time."
"Is that strange or something?"
"Kind of, more sad than anything, I miss it. I haven't received a request for it in a while. Mike, my assistant manager, keeps telling me nobody is requesting it."
This raised eyebrows to the viewers.
"Does Scott handle all the show requests?"
"Yeah, but also Mike, they both have access to the requests."
"Well, we know my mystery diner, Ryan, has booked the Slash and Dash request, let's see if it went through," Charles told Freddy before turning to the microphone. "Jamie, ask Scott if they had any requests on the show recently."
"So, has there been any recent requests?" Jamie asked. Scott shook his head.
"Sorry, nothing," Scott replied, which caused Freddy's eyes to widen.
"Well, we know that's a lie, my mystery diner booked it," Charles said.
"Something's going on here!" Freddy said angrily.
