The Hotel Inspector

Olympus Suites, Rapture

Getting to Rapture can at best be described as 'inconvenient'. The city, built six miles beneath the Atlantic ocean, can only be accessed from a Lighthouse, which is a five hour boat trip from the coast of Iceland. Although, if you're willing to spend a little extra, planes can chartered that routinely crash just near the entrance. Then its just a short, freezing swim to the city.

Inside, the atmosphere is instantly dreary. It's dark, cold and unwelcoming, and there's no reception desk to speak of-just a bathysphere, which plunges visitors into the depths of the city. When I finally get inside, I find the majority of the staff sleeping on the job; face down in the numerous puddles that dot the peeling linoleum. And they smell, too- when was the last time they bathed? No amount of prodding will wake them up, so I continue to my suite on my own. Abysmal service.

Roaming the corridors looking for the Olympus Suites- the apartment complex were I will be staying- I catch a glimpse of a member of staff in the distance. They appear to be drunk; making wretched screaming noises and waving a stick around. I shout for him, but he ignores me and scampers off into the distance. He appears to be searching for someone named Adam. Perhaps the hotel manager? How uncouth.

I locate my suite, and the décor leaves a lot to be desired. The carpet is absolutely sodden with water, and speckled with strange stains. The bedding is also soaking wet, and a leak has sprung by the headboard. I telephone room service, but when I ask for a club sandwich and a coke, the operator, Ryan, starts talking about free will. I decide to explore the city.

Unfortunately, most of the bars and entertainment seem to be closed or abandoned. Fighting McDonagh's Tavern, Arcadia, the Fleet Hall- all empty, springing yet more leaks. The smell of salt water is thick in the air. I return to my suite, reminding myself to complain to Adam if I get the chance tomorrow morning.

A truly abysmal night's sleep. The leak, the wet linen, the constant sound of weeping and screeching...not conductive to a deep slumber, all told. This is truly the worst hotel experience of my career. As I leave, I see the staff where they were the day before: fast asleep, face down in the water. I thank them sarcastically and leave.

Overall score

Location: 1/5

Comfort: 1/5

Cost: 1/5

Staff: 1/5

Overall: 1/5