They say Heaven is a place where you find comfort, where you finally get your well-deserved peace. Perhaps for humans it is, but for the divine creatures God created- the angels, things aren't quite so pleasant.
They all seem to be in a lot of pain, or are susceptible to feeling the pain of others and taking it all upon themselves to help their subjects and ease their pain. That's why you see that people who believe in God and his army are always at peace, because someone else takes on their pain. Eventually though, that starts to take a toll on those who suffer. After thousands of years of absorbing others' pain, they start to lose their peace and their stability. They become mentally unstable and perhaps dangerous to those they're responsible for. And that's why Heaven opens its doors to these angels, to institutionalize them, try and return them to their former glory so they can go back to their old jobs.
But it's no easy task. Some of the patients refuse to listen simply because their lives in the asylum are much more comfortable than their lives on Earth. The asylum is their safe haven, where they can hide from what drove them there in the first place. Others just stop responding all together, not of free will but their minds and their souls can longer take it, they are too far-gone because of all they had to take on, in other words- damaged beyond repair. Others however are more responsive and those are the ones people like to call "The Warriors" even though by default all angels are warriors, these ones are special. They live through the hardships of humankind and also through their own problems. Those are the ones that Heaven crowns as heroes, but at what cost?
Well the cost is some fancy buildings and great facilities to allow everyone to do the best they could in getting the angels back on their feet, or rather wings. As you walk through on our white tiled floors, everywhere you turn there are doors filled with familiar faces. It can be quite overwhelming at times, but you get used to it. The patients do too. There's a great harmony in the running of the asylum, everyone works together and there is never a dull moment. Between the outbursts of existing patients and the admittance of new ones, no one ever has a second to breathe (not that anyone here needs oxygen because of the whole we're-dead thing).
For the patients it's always difficult at first. They wander around in the gardens or sneak to hidden (well not so hidden, since we always seem to find them) locations all around. The confinement of four walls shock them in the beginning, but somehow they always know this is where safety is and that this is good for them. And eventually we start trying to get them outside rather than staying in the safety of their rooms for all eternity (literally).
Anyway, instead of beating around the bush I should probably introduce myself and those that I've gotten to know working in these halls. Now because of my advanced understanding of angels, you may think I'm one too. But I'm not, I'm just another human being like you. Well not just like you, I guess because you're probably alive while reading this while I got run over by a car and inevitably died. After my death I found that I wanted to help others search for their peace as well. Not all of us are chosen for this task though, there are procedures and tests that you have to excel at before they allow you to enter the asylum. Not anyone can help heal Heaven's finest. Before I started here I didn't know what I wanted, it was more difficult than expected accepting that my human life had really ended and the indecisiveness resulted in me waking up every morning in a different version of my Heaven, none of which seemed to satisfy me. Which is why I came here. Not because I have a great heart even in death, but because I was searching for an asylum of my own. But don't get me wrong, I do leave every once in a while to see how the others are doing (we get roaming rights with the position, it comes in handy when you want to go see friends or relatives, well I guess you never really want to see familiar faces up here) and I've seen the Winchesters in these neck of the woods several times, to everyone's dismay. These boys are the reason behind the wrecks some of our angels have become. I mean if you thought you had a chip on your shoulder, then you know nothing they carry the weight of the world on their shoulders, not even these angels could handle that. Those boys are extraordinary and we all know it, they're frighteningly strong and brave which makes you wonder if they're just human (after some time up here though, you stop underestimating the human race). We have hunters up here but no one is like them, not even their old man. Whenever they're up here they do tend to come to the asylum check on the patients and make sure everyone's alright. Which is pretty generous of them considering their busy schedules of trying to save the world one poltergeist at a time. I think they probably feel bad about our latest edition, their angel Castiel. We aren't quite sure what's happened yet as no one has had the patience to coax it out of Castiel himself, and we haven't seen the Winchesters in a while to really know what happened, all will be revealed soon I'm sure. But for now we just have to assume that it was too traumatic and he could not handle it on his own. I guess we all need a little help every now and then, but don't worry Winchesters your angel will be up and running soon enough.
