Chapter 1 - First Day
She looked in the mirror one more time, turned around and said "yup this will have to do.". She grabbed her purse and jacket and closed the door to her room. She walked into the living room to where her mom was sitting. "Bye mom wish me luck and I will see you when I get home" she said. "Bye Raven have a good first day at work and good luck" her mom said. She went into the kitchen grabbed her coffee and walked out the door.
Today was the first day of her new job as an Admin Coordinator for the SAP Arena and she was excited and nervous at the same time. She walked to the bus bus stop and waited for the bus to arrive to go to work. She got on the bus took a seat and plugged in her earphones to listen to music. Once she got to her stop and got off the bus she walked over to the Security Office. "Hello my name is Raven Guerrero I'm the new Admin Coordinator and it's my first day " The security guard looked through his paperwork. "Yes here you are, let me take you to Human Resources so they can give you a badge and key fob to get into the building " replied the security guard.
"thank you so much" replied Raven. The security guard took Raven to Human Resources where she received her badge, key fob and keys. She also had to fill out some last minute paperwork. Once she was done the security guard gave a tour of the arena, then showed her where tell employee entrance was and explained to that she would need to show her badge before entering the building. He then showed her where the cafeteria was and assigned her a locker just in case she wanted to bring workout clothes, they had a fully equipped gym. After the tour he took her to her boss's office Tina. Tina smiled at her and said good morning to Raven then proceeded to show Raven where her desk was and allowed her to get settled before coming out to let her know what was on the agenda for the day.
"First thing I want you to do is make a list of all the office supplies you will need then go on the Office Depot website and place your order, here is the login and password you will need this for future orders. The credit card information is already in there so just order what you feel you need" said Tina. Raven left Tina's office grabbed a notepad and started making a list of what she was going to need.
"Hi I'm Michael from the IT dept. I'm here to get you set up on your computer." he replied. "Oh ok thank you" replied Raven. While Michael worked on her computer Raven walked into Tina's office. "Excuse me Tina is there any way I can request a second monitor? It makes it easier for me when I'm working" asked Raven. "Sure Raven that is fine with me just let Michael know so he can get it for you" Tina replied. "Thank you Tina I will go let him know now" replied Raven.
"Hello Michael I was just speaking with Tina and she gave the approval for me to receive a second monitor. That is if there are any available" Raven said. " I don't see it as a problem. Let me finish setting you up here and I will go get that second monitor for you" he said smiling. Once Michael left Raven got settled and placed her order for her supplies, and semi organized her desk. Once her supplies arrived she would be able to organize correctly. She then looked into the file cabinets and made a mental note of how she was going to organize the files. Tina came out of her office and ask Raven to come to her office.
Raven went into Tina's of five with a notepad and sat down. Tina then gave Raven to calendars. One was for Events and the other was for her meetings. Tina then explained that she writes all on regular calendars. Raven smiled and told her she could put them on the Google calendar for her. Tina thanked her and explained that she had not gotten familiar with Google Docs or calendar.
Raven told her she could help her if she wanted to. Tina smiled and thanked her. Just then Michael came in with her second monitor and set it up. Once Michael left Raven got busy with setting up both calendars for Tina. Once she was done with them she went into Tina's office and showed her and explained to Tina what she had done. After that Tina told her to go ahead and take her lunch and once she came back she would explain to her what her job would entail. Raven smiled and said ok and went to lunch.
Once she got to the cafeteria she ordered the special and a coke. She started to look for the register to pay. "Cafeteria food is free to employees." said an employee. "Oh ok thank you" said Raven. I'm Jazmine. Jazzie for short. I work in Human Resources" Jazzie smiled. "I'm Raven the new Admin Coordinator it's my first day" replied Raven.
"Well welcome aboard Raven. You need anything just let me know" replied Jazzie. "Jazzie there you are. I was looking for you" another employee said. "Hey sit down. Raven this is Alexandria. Alex for short. This is Raven it's her first day" smiled Jazzie. "Nice to meet you Raven welcome. I work work in Accounting" smiled Alex."It's nice to meet you" replied Raven. Raven enjoyed her lunch with Alex and Jazzie. She was happy that she had met them.
After lunch Raven went back to the office and sat down with Tina about what her job was going to be. "Ok, so first of all it will your responsibility to answer all emails that come through for events. You will need to send them back paperwork to fill out. Once they send it back I will review it and let you know if it will be approved or not and you will send the response back. If it's approved you will send standard contracts for them to sign. There are standard sports and musicians that already have recurring contracts so they will email with dates. I will give you that list so you have it.
For upcoming events you will send out reminder emails and also to see if there are any changes and if there are confirm changes. For any events that are scheduled prepare to stay late. You will be ensuring that all requests are made, and do a follow-up wrap up after to ensure all requirements and request were to their liking. You will need to be professional with talent if any give you a hard time please come find me to let me know. For now the next week or so you will shadow me to see needs to be done. Then I am going to let take lead. Eventually you will be on your own. Sound good?" replied Tina
"Sounds good. And I look forward to the job" said Raven. "OK let's get started . Our first event will be WWE WrestleMania. We will have the Hall of Fame ceremony here at the arena, Raw and Main Event. We will also be assisting with Access. So be prepared to be here early and stay late. Access starts Thursday of next week, so have all this week to prepare. We will need to ensure talent is at the appropriate tables and scheduled times. Here is everything you need to know to get started" replied Tina.
Raven went back to her desk and decided to put all that was given to her on a spreadsheet and color coordinated it as well. She categorized the events with superstars and scheduled times. Once she was done she sent it to Tina and WWE headquarters. Tina smiled this girl knew what she was doing and she liked it.
Later on during the day Tina got a response back from WWE letting her know they were impressed with Raven's spreadsheet and how detailed it was organized. Tina called Raven into her office to show her the response she had gotten. "Way to go" smiled Tina. Raven smiled and back and went back to her desk. Towards the end of day, Raven made a do list for tomorrow. She said goodbye to Tina and went home.
Raven walked to the bus stop and waited for the bus, she pulled out her phone and earphones. Just then a car pulled up beside her. "Hey you want a ride home" asked Jazzie. "Oh no its ok I don't want to take you out of the way" replied Raven. " Where do you live?" asked Jazzie. " Close to Lincoln and Curtner" said Raven. " Your close to me I'm on Curtner and Almaden so get in" smiled Jazzie. Raven thanked her as she got in.
During the car ride Jazzie told Raven more about herself and found out they had a lot in common. Once they arrived at Raven's home she told her that if she wanted they could carpool together since they lived close. Raven told her it would be great and she would give her gas money. They exchange numbers and Jazzie told her she would see her in the morning.
Raven went inside her home "mom I'm home I'm going up to change" replied Raven. She went upstairs to change then came down to find her mom in the kitchen. "Hey mom" replied Raven. "Hi how was your first day" asked her mom. "It was good. It's a lot that I have to do and for events I will need to stay late. Next week will be extremely busy with WrestleMania so I am letting you know in advance you may not see a lot of me" replied Raven. " Wow your going to be busy" Her mom said. " Yea but I look forward to it" replied Raven.
" Who knows maybe you may find someone" replied her mom. "Mom I am not looking for a relationship right now I just want to focus on my job right now" said Raven. " Don't you think you're ready to settle down" asked her mom. " If it happens it happens I'm not worried about it" sighed Raven. She had dinner with her mom and then went up to her room to relax and get her clothes ready for the following day.
Her alarm went off she got up to shower and get ready for work. She went downstairs stairs and into the kitchen and grabbed a cup of coffee and sat down on the table. She was about to finish her coffee when she heard a horn. She grabbed her purse and walked out the door.
"Good morning how are you today" said Jazzie. " Good morning I'm good" replied Raven. She got into Jazzie car and they left for work. Once the arrived at work they went to the cafeteria and grabbed some coffee then went in different directions and said they would see each other for lunch. She got to to her the office and got to her desk. Tina still was not here so she decided to start her to do list. Just then Tina arrived and told her to come to her office. Raven got up grabbed her notepad and pen and took a seat.
"So I received this email from WWE with some charges here they are". Tina says stressed. "Ok don't worry about it I will make these changes on the spreadsheet". replied Raven. Raven got up and went to her desk and started to make the changes to the spreadsheet. The rest of the week was the same way, she was almost afraid to see what next week was going to hold.