Every agent will always have a personal case. A case that affects them more than any other one. This was Jack's case. On August 5th 1994, Michael Carson, sixteen, went missing. All leads went cold, all John Doe's weren't identified as Michael. His sister, Sydney, was twelve and held onto a piece of paper that was a goodbye note from Michael. Jack was determined to solve this case, whether it killed him or not. Their parents, Sandra and Vincent, retired to Maine while his sister, now 24, enlisted in the Army and was stationed in Vicenza, Italy. Orders brought her back to her home state of New York to train soldiers for an upcoming mission. A letter was mailed to Sydney thought to be from Michael. In early February of 2007, the Michael Carson case was reopened.