Journal of a Hotel Manager

Disclaimer: I don't own the characters here, whatsoever way, except for the particular Hotel Manager and her entries. and i would like to say that this story's idea is taken from somewhere. although i would like to credit the original author of this idea, there isn't a name which i can properly disclaim to, so to this 'unknown' author, the idea belongs to you originally.

This is a five star hotel. And what do you expect? Of course it's good service, comfy beds, delicious food and great rooms. And managing such a hotel can be trouble. This is my story.

What a day, here I am walking around the lobby of the hotel, making sure everything is in place and the staff are friendly and that the people are satisfied and …

Hey! That was not my fault! The chair was perfectly fine until you came! You big fat tub of lard! Whatever, fine, go ahead and talk to my boss, be my guest. See if I care. Oops, got off track. Anyway.

I had this twitching of my right eye bag. My grandma told me before that when the twitching of your right eye bag is a sign that something bad is going to happen. And before I could think further, the magnificent glass doors of my hotel opened to welcome horror. Yes horror. Why? That's because everyone in this group of people is wearing black robes… and a white sort of vest… Well, that's kind of odd, because I don't see people dressed like that nowadays. Hmm…

Oh! Look! That guy is so cool! My god, he had long hair, somewhere over the shoulders with this cool-looking headgear… Oh my god! And he looks so cool, the way he had that unconcerned expression on his face!

Hey! There's another one who has long white hair. Wow! This one looks so cheery. Seems like a really nice guy.

Oh look! Oh my god that lady is so elegant! Well unique hairstyle… braids down her front. She looks so graceful…

Hey wait! What are you doing with

You will not believe it! These people look great, and weird, but they are trouble… Room 1

This, uh, old man, wanted a room that is convenient. So we got him the room nearest to the facilities of the hotel, the restaurant, and the garden, the hot springs… And guess what! He started to call for room service every 3 minutes! Well at first I didn't know about it, but when I start to see the staff ranging to those from the restaurant to laundry department taking lift now and then… creepy… He has legs right? And that he actually walked into the hotel, leading a group of people? So what, now he's too tired to move? This could be trouble… and talk about the opportunity cost that's involved! Anyway I asked the people to just give him what he want so business can go on, life goes on. Well, that was what I thought, until when one of my employees came and ask me if it's possible, or rather can we bring in a…

Room 2

Fine. That was room 1. Oh, room two. It makes me wonder who is in there. Is it one person or a herd of buffalos? I walked past her room and I heard all the banging and the 'HA' 'URGH' 'ARGH'… and at one point something hit the door that I was listening to… So I knocked on the door to ask what happen. Then this woman, well she's shorter than me. Anyway she said nothing is wrong and slammed the door in my face… Talk about attitude… Just before she slammed the door, I caught sight of the state of the room… and I said to myself, we are going to make her pay for it… literately, and most probably fugitively. Well, hope she realizes that she's in a FIVE-star hotel, and things here are of highest quality, and that means of high value. And these things come at a high price…

Room 3

Uh… spare me… this one have a real creep in there. This guy, from the moment he came in to the hotel, he had been smiling and smiling, grinning and grinning. You know how sometimes it gives you the shivers if someone were to keep smiling and grinning, it makes you wonder if he dropped a scorpion down your back or put a time bomb in your pocket or something… I walked past his room and he suddenly opened the door. Well, of course it freaked me out! It's like walking down an empty street and someone jumps out behind you yelling 'BOO'. Then he asked if I knew if I knew where the occupant of room 5 was. Well of course I don't! What am I, a computer that tells you everything when you key in input? But of course I can't say that… so I politely apologized. Then he asked if I know if he can borrow some kind of private room where it's private and no one else expected visitors… Oh. My. God. What is this, some sort of whacked out conspiracy? I was starting to panic. What if he is some terrorist who's going to bomb the entire hotel? And who's the one in room 5? Is he some sort of accomplice? This could be serious! I mean what if I die? What if my boss dies? What if my colleagues die? Ok, I'm determined to find out.

Room 4

Remember that elegant lady I mentioned with the braids down her front? Well she lives in this room. Hmm… just like how her attire and posture speaks, she's one of the more peaceful occupants of the hotel among the rest, like real. I must wonder if she's kind of a doctor or something… she asked for room service once, and requested for us to clean the room. It's kind of weird, because I remembered the people cleaned her room before she came. Well, since it's the customer who requested it, might as well get it over and done with, so she'll stay comfortably. We, after all, pride ourselves with service! So they went, cleaned up the place, and so on and so forth. Anyway so I saw the guys came back so I thought it'd be another day for them. Then came the real treat… the phone rang again, another room service for us and then… it was she, again. Said something about the toilet not being sterilized or something. So the guys went again, and back. Well, they came back and complaint about having it done the previous time… so I sort of calmed them down, you know, being a nice and kind manager. I got them some coffee and they were about to drink when we heard ringing, from the phone. And well, guess who…

Room 5

Well I did say I want to look into who the occupant of this room is, after being crept out by Mr. Ominous Smile. So I stopped outside his door, and was about to put my ear to the door… Hey, I know that's not what I'm supposed to do, and it's not right, but he could be a terrorist or mass murderer right? And I'm doing this little sinuous act for the greater good! Anyway so I was about to put my ear to the door, then I heard something… some cracking and then something that resembles a tornado in the room. Then out of a sudden I felt a great amount of pressure that was pressing against me! Oh My God! I'm going to die! Walls closing in around me! Can't breathe! Can't breathe! I need to go rest! Bye!

Room 6

So I went back to rest and then curiosity, I came back to check out the other occupants. Ooh! It's that cool guy I mentioned earlier! The one with the long hair and headgear! Oh my god! Anyway, his room is rather quiet. I mean, compared to the rest, his is absolutely silent. Well I was kind of disappointed, you know, no story coming out from his room. So I was walking away, then suddenly I heard the door of his room opening. Oh my god he's coming out! I made a run towards the stairs and hid behind the door. Yes! It's him! Oh look! He's going towards the lift! By heavens his actions looked like he's from a noble family, so graceful, so elegant. Ah, let's see where he's going. First floor. Hmm… let's follow him! Yes, he's heading towards the garden. I know we have a great garden, with great flowers and… ARHG!!!! Oh Gosh! Look at that! Oh my god! Who would ever know that the petals of the Sakura tree we had go so well with his image! Oh my god!!!

Room 7

Ok, this one, we had a little trouble at first regarding his identity. I mean he came in with this gigantic mask or hood or whatever you call that, and well, we need to know who's in our hotel and who's not right? So we actually had to ask the leader who that was. Then the old man smiled and said, 'he's one of us'. Ok, fine, he's one of you, now what? Then the receptionist asked what kind of room would he like. And guess what? He asked for a king-sized bed!!!!! All right, I supposed we could give that to you. Well, I thought that was the end of it, but was that the case? No. He called up room service after a while, requesting food. Ok, our guy told him of the menu, and he actually cut him off. The guest wanted something that had the people of the restaurant come running to me. He actually asked for meat. All meat and no vegetables, and possibly half cooked or raw…

Room 8

This one? Oh I remembered. He was the rather the striking one among the rest, and the reason for that, was because he was wearing a pink overcoat. Well, somehow I don't know what to say about his fashion sense. Personally I have nothing against pink, but when I saw him in that pink overcoat, with flower prints, I made a mental note about guys with such fashion sense. I remembered he was the first to reach the reception, and leaned over the counter talking to my receptionist. I saw her pull back and plastered a reluctant smile to welcome him. Ok, this one, conclusion, playboy. Need I say more? The rest it's pretty obvious, I could predict what can happen during his stay. And guess what? I was darn right. Just a few hours I had 4 complaints from the other occupants, 3 complaints from room service department, all female, regardless of age, 2 complaints from the restaurant, and 1 complaint from myself. 4 complaints from the other occupants, why? That's because they were being 'harassed' by this occupant, literately. 3 complaints from room service department, why? That's because this occupant was also harassing them, over the phone. 2 complaints from the restaurant, why? They are out of wine, because this occupant finished them all. 1 complaint from me, why? BECAUSE I'M GETTING A LOT OF COMPLAINTS!!!!

Room 9

Well, this one, I must say he's pretty good, considering him being visually handicapped. He could easily make his way around the place. He knows where the lift is, he know where his room is. Ok, it looks fine on the surface. But have you considered why he knows what is where and who is where? It seems to me that he actually visited this place before… creepy. Anyway we actually put him next to the lift, so that he could get around easier. And wow! He declined. That is of course after he found out where his room was. He came down to the reception, and asked for a room transfer; reason being beside the lift is too noisy. Ok, fine, we get it done, shifted him to somewhere where it's close to the lift, but not beside it. Then he came down again, and asked for a change again, saying the next door is too noisy. Well, we get it; you want a room, which is absolutely quiet. So we did so, but the only room that is so quiet is right next to the stairs, which is at the end of the corridor. We told him that, and he said thank you. So I looked at my receptionist, who gave me a weird look, and gave him the room. Fine, if you want a quiet room, so is it. Just don't come back with broken bones or fractured face because… well, never mind.

Room 10

Oh, this one has a cutie in it, a little boy with white hair, looks nice, but with a stern face. Well, we actually wanted him to share a room with someone else, so that someone can take care of him or something. Then he said with a deep low voice that he is of equal status with the previous occupants and demand a room of his own. Well, he looks sort of dangerous so we did so, I mean never judge a book by it's cover right? He went into his room and we never hear a sound coming from there. That was until… I saw a van of courier services parking outside our hotel. So I went and asked what is that. Then the person told me he's from Candy Empire, saying that someone asked for this to be sent here. And that 'this' was a gigantic parcel where at first I thought who ordered a ton of salmon or something. Then when the receptionist checked for the name, it was for the occupant of Room 10. Never judge a book by its cover? Right…

Room 11

At first glance, I told myself this guy is trouble. Those spiky hairs, tattered coat, big figure… and then the sword at his belt, everything spelt the word 'trouble'. There's this little girl who was like 5 times smaller than him perching on his shoulder. Well, this little girl is cute, and the combination of this guy and her is really weird, just like the way the pink coat of occupant of Room 8… Anyway, there's nothing really bad about that, because my mentor once told me that the more trouble-looking person, the less dangerous he is. Somehow this phrase was a kind of ridiculous when you first hear it… but compared to the two more un-dangerous occupants of room 3 and 5… I'm starting to believe my mentor. Anyway, it was next day when my colleagues told me this. They said there was a guest here who was lost for 35 times, of it, 19 times was for the wrong floor, and 16 times was for the wrong room… well, this occupant sort of terrorized the other occupants so I decided to look it up. And guess what I found, it was this great big guy with the small little girl on his shoulder who was the 'terrorist' so to speak… and apparently he didn't have a very good sense of direction…

Room 12

Well, we had to call in the police after much of a fiasco with this one. My first impression of this occupant was bad, why? That's because he had a black face with weird ears and hat. And this white bony fingers of which one has a rather long nail. Anyway, the reason why we had to call the police was that we had several reports of missing occupants from the other rooms. So at first we told the family and friends of this missing-in-action people to calm down and look for them perhaps outside the hotel. But when things start to get out of hand, such as explosions coming from the room this black and white guy was in, we decided to take action. So we knocked on his door, and a young girl with a blank look came and answered the door. Oh, I heard she was the daughter of the guy so I asked her what was going on in the room, and then before she could answer, the door slammed in my face. I looked at my colleagues and we decided to call the police. So we waited for them to come, who broke down my precious door, and went in. Well at first I thought I had entered another dimension, because this is absolutely not my hotel room. THIS IS A RESEARCH LAB!!! And look who's here? All the missing people… GRRR!!!! I had enough…

Room 13

Oh, this is the long white hair guy's room. Well, apparently under the cheery mask was a weak body… we actually had to bring paramedics in for a few times. He had fever for 4 times, vomited for 5 times, coughed up blood for 6 times, and fainted for 7 times. The occupant of Room 4 was trying her best to help him. And we thought it might be better to get professional help. So we called up the hospital and this and that. He refused to go to hospital, no matter what. So in the end, we had the paramedics leave some people here to tend to him when the time comes, and of course, at their own bill, not ours.

Anyway, the above is an account of my escapade at the hotel. Well I thought my troubles were over, you know when they leave. And who would ever expect, who would ever know, that the next day, there was another group of people, dressed in black, something similar to those who came the day before, walked into our hotel…