Section Chief Erin Strauss pulled into the parking structure for the Southern Virginia Rehab Center. She was familiar with the facility and was thankful for its discretion in protecting their patients' privacy. She had stayed there in the past and, on this Friday afternoon before Valentine's Day, was arriving for an intensive, weekend long, group therapy session.
She had no problem finding a parking space and soon had her car secured in the enclosed structure. As Strauss began the familiar walk into the building she began wondering why, if there was a weekend long group session scheduled, there weren't more cars parked there. After she had entered the building and reached the check-in desk, she saw a man seated in the Receptionist's area. Strange, every time she had been there previously, the receptionist had been a woman. She introduced herself to him. "Erin Meiers, here for the weekend session." Everyone here was encouraged to use an alias. Only the administration office knew everyone's real identity.
"Let me check," the man replied as he began pushing keys on the computer.
"Oh, yes," he said after a moment. "If you could just go around that corner and into the first room on your right, we can get started on your paperwork."
"You already have all my paperwork," Strauss objected.
"Well, apparently there is something missing," the man told her. "Please?" He pointed towards the corner.
As Erin Strauss entered the indicated room, the last thing she remembered was thinking, "Incompetence!"
