You ordered the Plum Blossom Sake and Sushi set, a set of chopsticks and a matching tea set with cast iron teapot and set of four Japanese tea cups.
A good choice, I particular like those- ... ah, yes, let's get down to- ...
So, what products were broken on arrival? ... Nothing. Did you ask for gift wrapping? ... No. ... No, no, not mocking at all. I need to get this straight, write it all down. I don't work in complaints, you see, I need to pass this matter onto them when they get back from lunch.
Ok, let's get this straight. Nothing was broken, the fancy packaging on the inside was fine, but the parcel tape on the outer packing box was crooked. Would that be angled diagonally or wrinkled? Diagonal - thank you. Would you say that was more than 5% off true ... less, you'd say. Less - than - five - degrees ... Yes, yes, just writing that down for the records. And any labeling - oh, that was all fine. Not skew-whiff at all? No, ma'am, not mocking, as I said ... yes, need to take down all the particulars for the Complaints Department.
Which department do I work in? Why do you ask? ... Oh, ok. ... Yes I can see that. ... Well, that would be packing ... Yes, I'm sure that you will be telling my boss.
