A grand staircase took pride of place in the main entrance hall, but rather than head straight to the upper level, Ianto and Jack veered towards a woman dressed in a nurse's uniform who stood behind a reception desk, talking to a couple and their young son. She smiled as they approached her, gesturing for another nurse to guide the family to their destination.

"Good morning, Mr -" she began brightly, a mild look of confusion on her face when Ianto interrupted her.

"Jones," he completed, with an imperceptible shake of his head, "and Captain Harkness. Torchwood."

The confused look was soon replaced with one of interest, and the woman leaned forward slightly, lowering her voice as she spoke again. "Torchwood? Here? You mean someone's found something nearby?"

Jack glanced sideways at Ianto who merely shrugged in response. "We were under the impression that it was you who had called us in, Miss..."

"Watson. You can call me Bev."

"Well, Bev, you're clearly an intelligent woman," Ianto rolled his eyes at the captain's obvious attempt at charm. "What can you tell us?"

"Nothing, I'm afraid," she replied apologetically, furrowing her brow as she spoke. "I haven't heard anything."

"Well somebody called us," Jack stated, growing more annoyed every second, "and much like your police, I don't take kindly to phoney emergencies. Mind if we take a look around?"

The nurse shook her head, gesturing towards the staircase. "Feel free."

The second floor of the building was laid out much like one would expect a hotel to be. A multitude of doors opened into the hallway, and a labyrinth of corridors led off in various directions towards other rooms. At the end of the corridor was a door marked 'Private', complete with an electronic keypad fixed to the outside, a single red light blinking warningly above it.

"Well, something's not completely above board," Jack commented, looking backwards to find Ianto staring at one room in particular. "What? You hear something?"

Ianto snapped out of his reverie and turned to Jack, walking towards him to inspect the door he stood in front of. "Nope. Nothing," he replied sharply, trying various combinations on the locking system. "It's not going to budge," he conceded.

Jack stared at his companion for a moment before turning and walking back down the stairs, tapping his earpiece as he went.

"Anything?"

Gwen's voice had adopted an impatient tone, and Tosh didn't blame her. The machine in her hand had remained silent ever since that single blip, but that had been over an hour ago now. She shook her head, frowning.

"So what now?" Gwen questioned, throwing her hands up in despair. "Do we just walk around until we find something? I've got plans with Rhys tonight, I can't just -"

"Gwen, Toshiko?" Jack's voice crackled over the comm system, putting an end to Gwen's rant.

"Jack? If you don't tell me you've found something, I swear -"

"False alarm."

"Jack," Gwen said, a hint of annoyance present in her voice. "Please tell me you're joking."

"Wish I could. Meet you back at the SUV."

"According to my new friend, Bev, she has no idea what could have happened," Jack explained, leaning back against the car briefly before standing forward again, brushing a layer of dust off his coat. "Owen - I thought I gave you a job to do?"

"I got distracted," the medic mumbled, arms crossed in defiance. "What do you mean, 'no idea what happened'?"

"Like I said. She didn't even know we were coming. Knew who we were though," he added, with a sideways look at Ianto.

"Everybody knows Torchwood," Ianto explained. "At least, they know we do a lot of clearing up for the police."

"Does it matter if they know who we are?" Gwen interrupted impatiently. "Why did they call us to tell us they know nothing?

"They didn't," Jack said as he climbed into the driver's seat of the SUV, leaving Owen to glower after him and move around to the passenger side.

Gwen was still complaining when they got back to the hub, only silenced when Ianto placed a warm cup of coffee in her hands. She smiled up at him momentarily before turning her attention to Jack, fixing him with a glare. "So who was it that called you then?"

"They never gave a name."

"And you didn't think to question that?"

"We deal with aliens, Gwen," Jack replied slowly. "First instinct isn't to make friends with these people. It's to save them."

He walked off into his office, signalling that their conversation was over. Gwen followed, mug in hand, stopping in front of his desk. "So you're not bothered that we've just wasted an entire day and have nobody to hold accountable for it?"

"Hold me accountable."

"But it wasn't you who made the call."

"Gwen," Jack's voice was growing weary. "Go home. That goes for the rest of you, too," he called out into the hub.

An hour later, Jack exited his office to the sound of keys tapping. In predictable Toshiko fashion, she was still sitting at her work station, watching a blue line running across her screen. Jack walked silently up behind her, making her jump when he cleared his throat to get her attention. "I thought I said to go home."

Tosh smiled apologetically up at him before turning the screen slightly to face him. "When me and Gwen were walking, something came up on the monitor. It was gone in an instant, I just thought it was a fault with the technology. Until..." she pressed some more keys, and a small box appeared on a section of the line, zooming in to show a previously unnoticeable spike. "It lasted a matter of nanoseconds - but whatever it is, it's definitely something."

"Good work, Tosh," Jack said, looking appreciatively at his technician, who blushed slightly under his gaze. "Let's see how Providence Park stands up to a second visit tomorrow, shall we?"