If not for the sounds of Michael pounding on his laptop's keyboard, the office would've been silent after Tony DiNardo announced his arrival.

"I guess it's up to me to introduce myself...formally introduce myself," Tony said, standing next to reception, holding a suitcase in one hand and a box filled with personal effects in the other. "I'm Anthony DiNardo Junior. I'm transferring up from the Fairfax branch...I guess they didn't tell you?"

Tony looked around, saw that Jim, followed by Kevin and Dwight, shook their heads, and put his belongings right in front of Kate (who then pushed them out of her way). "I'll take that as a 'no'."

Jim - after a nudge from Pam - walked over to introduce himself and the others in the office: Pam; Dwight; Andy; Phyllis; Stanley Hudson; Kevin; Oscar; Angela Martin; Creed Braxton; and Meredith Palmer. "And there's Michael Scott, the Regional Manager, hard at work in his office...let me intro-"

"Let us introduce-" Dwight interjected.

"-me introduce you to Michael," Jim said, as Tony walked over. Both men went into Michael's office.

Kate started to get up from her chair, saw Dwight doing the same, and both stopped while sizing the other up. They left their desks and slowly began walking toward Michael's office before making a dash for it; Kate beat Dwight inside.

Michael called corporate headquarters in New York, specifically CEO David Wallace, who confirmed Tony and Kate's hiring.

"With the Naval Ordnance plant moving to Wilkes-Barre from Virginia and General Defense opening a branch in Scranton, I wanted someone who has connections to both," Wallace said over the speakerphone. "DiNardo has those connections, and Fairfax was merging with Baltimore, so I offered him a position."

"Without telling me?"

"Everything happened quickly" - Tony nodded - "and I haven't had a chance to tell you until now. Don't worry. You won't have to let anybody go from the sales side."

"That's good, David," Michael said. "But now we have two receptionists and we only need one." Kate scowled at Michael. "Can I send her back to the temp agency?"

"Actually...no," Wallace replied. "She works for us. Caitlin is your new receptionist slash assistant."

"So I have to fire Pam?" That drew Pam into the room, and Andy and Kevin to the doorway.

"No, however, Scranton is technically overstaffed, and I'm not certain we have room in the budget to accommodate the extra persons...Michael? Michael...Michael are you on speakerphone? Is your door closed?"

Everyone - including Toby and Kelly Kapoor - was either surrounding Michael's desk or crowded around the doorway.

The warehouse

Darryl Philbin, Warehouse Manager: I'm looking for someone to work in the warehouse. This is the fourth time in the past two months I've had to hire someone for that position. The first guy fashioned himself as a businessman, before he got arrested for selling weed on the Scranton University campus. The second guy wrestled on the weekends...I believe my cousin saw him on TV the other week. The third man walked off the job at lunch and Madge saw him working security at the mall...It's become quite a challenge to find someone who is willing to man up, stay out of trouble and stay on the job.

Darryl was operating the forklift when a young, athletic, attractive woman walked into the warehouse. After Darryl was pointed out to her, she walked up to him as he got off the forklift, and handed him her resume.

"I am Carol Johnson," she said. "I am from Chile and live in Moo-sick. I would like to apply for the open position. I do not dog around and I come to work not to play."

"'Dog around'? You mean 'dog it' or 'mess around'?" Darryl said.

She thought for a moment. "Yes."

Darryl looked at Carol for a couple of moments, then skimmed over her resume. He invited the raven-haired woman to his office for a formal interview - and afterwards hired her on the spot.