While Jerry, Johnny, and Ozzy were in the booth, Herb decided to take a walk. Herb Tarlek knew his limitations, that's why he decided to work for KRP in the first place. Everything was fine until Andy Travis started shaking things up. Herb was just an average guy trying to put food on his table for his family. He definitely wasn't into this rock and roll nonsense.

Herb figured he could hide out in Andy's office, as Travis will no doubt be drooling over this Ozzy character for quite awhile. Tarlek was surprised to see somebody was already in there.

"Listen, you bloody well better honour your contract agreements. If you think Ozzy is the madman in our organisation, you obviously have never met our attorney. He bites the heads of off event planners." Sharon Obourne said briskly to the poor soul she was talking to on the phone and hung up.

"Sorry," Herb said meekly, "I thought this office was empty."

Sharon replied, "No, I'm sorry you had to hear that. Some cities are trying to back out of the tour after De Moines. Please, come in and keep me company—Herb, isn't it?"

Herb liked this woman and said, "Yes, it seems you have things under control."

Sharon responded with, "You have to be in control. This is a tough industry. How many radio stations are in your market?"

The sales director answered, "16."

Sharon explained, "Ozzy is a talented genius. The problem is that there are hundreds, if not thousands, of talented geniuses out there. A good manager is the difference between a one hit wonder and a legend."

"I never thought of it that way," Herb mused.

Sharon added, "We're in the same business, Herb. Your product is this radio station. Mine is the love of my life."

That made Herb think. He may not agree with the new format, but WKRP was his station. He had been there longer than anyone except the Big Guy and Les, and he owed it to himself to do his best at sales.

Herb sincerely said, "Thanks, Mrs. Osbourne. I'll let you get back to your business, I've got a promotion to look after."

When Herb made it to the reception area, Mr. Carlson had emerged from his office (after Jennifer said the coast was clear). Bailey and Les were bickering.

"Les! I can't believe you called the Mayor on our guest!" Bailey chastised.

Les said indignantly, "Bailey, have you read the news reports on this person? He throws raw meat at his fans! Cincinnati doesn't need his type!"

Mr. Carlson spoke up, "Raw meat? Good heavens!"

Before Bailey could speak, Herb surprised everyone by saying, "C'mon Les. Its an act! He's just doing what the fans want. So help me if you've done anything to mess up this promotion..."

Les replied with, "Well I'm sure Mayor Springer is taking care of the situation."

Jennifer laughed, "If I know Jerry, which I do, he's probably asking for an autograph."

Les responded with, "Mother told me not to trust a Democrat."