"Miss Elsa, I want you to look at the documents again. Really engrain the facts in your head and get them to stick."

Elsa's hands were occupied with a series of formal documents, so she had to lift her arm and use her shoulder to wipe away the tear that was rolling down her cheek. She had recently finished her sobbing and was now going through the dreaded aftermath of sharp and frequent intakes of air. She gave a hiccup and looked crossly at the psychologist that was sitting in front of her. "I get it alright?"

"Elsa, one last time. I want you to fully grasp the evidence and reality of the past."

Elsa sniffed, and finally forced herself to look down at the documents in her hands.

Medical Certificate of Cause of Death (MCCD): Anna Christian Anderson

She painfully read the specifics of Anna's death. The date of the fire, the cause, the number of deaths in the incident, the degree of her burns. Elsa couldn't believe she had to be doing this again. Her mind had tried to prevent her from thinking about Anna for all these years, building up avoidant behaviors and numbing her down with depression, all to protect herself from the agonizing pain of her loss.

And now, here she was again, forced to face the facts.

She gave a loud scowl to indicate just what torture her psychologist was putting her through. Not receiving a reply, Elsa reluctantly looked at the other set of papers in her hands.

Kristen Elise Bergesen. Job Title: Geriatric Nurse (R.N), Certified Neurosis Nurse (N.N.)

Elsa scanned her employee information, resume, and a copy of her birth certificate. She turned the page to find an employee I.D. photo. She brought the picture up close to her face to examine it.

Anna.

"Her name is Kristen." The voice of her psychologist was irking her. Elsa ground her teeth.

"Say her name Miss Elsa. Kristen Bergesen."

"Ugggh…" Elsa scowled again. She was frustrated beyond belief. She knew that she was unstable at times, but this girl looked exactly like Anna. She looked older and slightly different, but the resemblance was outrageously similar.

"Look at her doc! Can't you see it?!" She thrust the papers toward her psychologist, demanding for her to take a look. But her psychologist remained still with her legs crossed one over the other, a pen in hand and pad of paper on her lap.

"Miss Elsa, can I tell you a quick story?"

Elsa didn't reply.

"It's about the history of fingerprints. About a hundred years ago, a man named Will West was sentenced to jail. When he arrived at the penitentiary, the records clerk was confused because he thought he'd processed him two years ago. The record clerk asked Will West if he'd ever been to jail before, which he replied he hadn't. So the record clerk looked his name up in the filing system and found a William West, who looked identical to Will West in the photographs in every aspect."

The psychologist paused, letting Elsa process the story.

"So, it turns out that they were two different people, but they looked exactly alike. The method they'd been using to identify people was scrapped and it didn't take the authorities long to turn to fingerprinting."

Elsa huffed out some air in frustration and threw her backside into the armchair she was sitting in. She was annoyed at Dr. O'Meara, but knew deep down that she was right. She was fighting with logic and evidence. She was angry at her reality right now. She was trying to fight against the past and she was angry for continuing to disappoint herself.

The psychologist uncrossed her legs and leaned forward in her seat, and spoke with a softer and gentler tone. "Miss Elsa, the hardest part is to accept what has happened. It is a painful realization to fully accept that your dear friend Anna has passed away and is gone. The process has been taking a while and will continue to be a difficult task, but as I have said before, for now I just want you to be open to the idea. You don't have to force yourself to accept it, but just keep in mind that sooner or later, it is best for you to do so."

Elsa stared down at her papers, tired of hearing the same thing over and over again but painfully cringing at the daunting and impossible nature of the task. The psychologist spoke again. "I think it's best we let Kristen go and find a new N.N. to take over, yes?"

"NO."

Elsa herself was startled at the abruptness of her reply. "Er, I'm sorry but…I'd like to apologize to her for my behavior. It's only been a week and she didn't do anything wrong." Elsa looked down at her employee I.D. photo. "And, it might be good for me, as a process, to perhaps accept that the N.N. is not Anna but Kristen…maybe it'll help me move towards accepting Anna's death?"

The psychologist gave her a doubtful look, and then looked at the ground to carefully choose her next words. "Miss Elsa, I am not one to force you to do anything. I've found it that it is damaging and unhelpful to force patients into doing anything against their will, because they feel they are being controlled and thus feel helpless. As you probably know, they become stubborn and are less apt to bring about the essential positive changes in their lives."

Elsa looked at the psychologist pause and search the floor again, preparing to be extra careful with what she would be saying next. "So this will be your decision, this relationship with Kristen. As your mental health professional, I want to advise you to take caution and be mindful of your thoughts when you are around her. I want you to keep in mind that she is indeed Kristen and not Anna."

The psychologist made sure Elsa was looking into her eyes to emphasize the importance of what she said next.

"Because potentially, if not cautious, the affiliation you will have with Kristen may end up not only leaving you more dejected and distraught, but there is also a great chance that you will end up deeply hurting Kristen as well.

She was more nervous than she had been on her first day. Kirsten was sure they were going to fire her. She was shaken so heavily after the incident that she couldn't eat for a whole day. She couldn't get the image of Miss Elsa's eyes out of her head and the pain that she'd seen in them.

"How many more minutes?" she asked the bodyguard. He looked down at his watch.

"About three."

"Thank you."

The tension between her and the bodyguards was there, because of what went down the other day. She supposed she had no good reason to be upset with them though. They were just trying to do their jobs.

Kristen observed the sturdy wooden doors before her and took in the intricate designs and patterns. Her mind started to wander to lunch earlier that day.

"I can't believe you got a code red already…" Heidi's face was full of astonishment at the story Kristen had just told her.

"Yea I was totally freaking out. I couldn't even help her because of the stupid bodyguards. I don't' know what happened to her after that. This next shift will be my first one since."

Heidi took a bite out her sandwich and said with a full mouth, "She mustf relly 'iked dis Anna grl."

"Yea…must have," Kristen said thoughtfully as she looked down at her plate. She hadn't touched her sandwich yet.

"Maybe she was trying to cop a feel," Heidi said as she threw a chip into her mouth.

"Heidi!" Kristen couldn't hold back a small grin as she playfully nudged Heidi on the arm.

"I'm going to call it. You're going to be N.N. number three that gets laid off."

"Heidi!"

"It's gunna be either you or me. Man I would gladly slather my tongue all over that-"

Kristen heard the familiar beeping of the bodyguard's watch.

"You're up."

She held her breath as the bodyguard slowly opened the doors. A familiar N.N. came through and they both nodded their heads to acknowledge each other.

Position position position…

Kristen entered the chamber and almost ran to her designated position in the room. When she arrived she felt a pair of eyes on her and looked up to find Miss Elsa standing behind the couch, staring at her.

Her heart was pounding hard. She quickly looked down at her feet, remembering she was to nod her head in reverence.

She heard Miss Elsa clear her voice. "Uhm…N-Nurse Bergesen?"

Kristen held her breath, and looked up. "Yes, your majesty?"

Oh jesus Kristen really!? Again?! "Your majesty"!?

For a moment both just stared at each other, at a loss for words.

"Uhm…will you…come here?"

Oh god…

Kristen obeyed and walked slowly towards Miss Elsa. She wasn't sure if she was supposed to keep her head down, but just to be safe she did. But she regretted the decision because just as she neared Miss Elsa she accidentally ran her foot into the coffee table.

Kristen tried her best to maintain a stoic face as the pain sizzled in her foot.

"Are you okay?" Miss Elsa started walking towards her.

"Oh yes. I'm fine. I've always been clumsy, so I'm used to it. Thank you Miss Elsa." Kristen looked up to see Miss Elsa looking down at her with worried and nervous eyes.

"Oh alright…As long as you're fine."

They both stood still in silence once more. Kristen brought up her hand to coil any loose strands of hair behind her ear.

"Uhmm…if I have your permission to speak freely, I would like to profusely apologize for what happened the other day, Miss Elsa."

"Please, come, sit down with me." Kristen wiped her sweaty palm on her pants just before Miss Elsa reached out and gently took Kristen by the arm, leading her to the sofa.

They both sat down on the sofa facing each other, leaving an appropriate amount of space between them. Kristen felt it was alright to look at Miss Elsa in the eyes now, since she was being addressed to, but just as she looked up at her, a pang of sorrow hit Kristen in the chest. She'd never seen anyone look so sad and inconsolable. She wanted to give her a big hug.

"I'm the one who should be apologizing, Nurse Bergesen." Miss Elsa was fiddling with her heart locket nervously. "I'm sorry about what happened. As you've probably learned, I…have some issues that I'm trying to deal with. It's just that, you look so much…like her."

Miss Elsa was gazing straight into Kristen's eyes, and it was overwhelming but she couldn't help but stare back. Her gaze was scorching into Kristen's soul, her eyes searching for some kind of explanation or a sign of familiarity from Kristen.

Kristen finally shot her head down and gazed into her lap, unable to handle the intensity.

"I-I'm sorry. I'm probably making you uncomfortable," she heard Miss Elsa say apologetically.

"No Miss Elsa. Not at all…"

"Call me Elsa."

Kristen looked up to see Miss Elsa give her an earnest look. "Please?"

"Oh, um, are you sure? I'm not sure, if I'm comf-"

"How about I call you Kristen, and you can call me Elsa."

She wasn't sure about this. It was much too intimate to address the mayor's daughter so casually, and would she get into trouble? But the expression on Miss Elsa's face was pleading. She didn't just want to change how they addressed each other. She wanted a friend.

"If you wish, Miss….I mean, Elsa."

The feeling of saying her name plainly already made Kristen feel closer to her. She liked it, although she felt amazingly privileged doing so.

There was another still silence.

"So…tell me about yourself."

Kristen was shocked Elsa wanted to know about her, a nobody. She started to ramble nervously.

"Oh um, well I live with my dog and boyfriend and his father. His name is Sven, er, the dog's name is Sven. He's a Chihuahua and really annoying, really yappy, should've picked another dog from the pound. I'm just kidding though…anyways yea, we live on the outskirts of Arendelle around an hour away from here, but the commute isn't that bad and thank you for providing the…the…for providing us the commute reimbursements we appreciate that, your grace…I mean your…I mean Elsa."

Your grace!? God pull yourself together!

Kristen shut herself up to prevent further embarrassment.

Elsa was reading and searching Kristen, her eyes seemingly taking in as much of her as she could. They sat again in silence for a moment. Then, Elsa softly cleared her throat. "D-do you mind, if…would it be too forward, if I hugged you right now?"

Kristen eyes widened. "Oh um…of course. I mean yes of course you may."

Elsa moved over onto the sofa so that she was right in front of Kristen now. Heart pounding in her chest, Kristen watched as Elsa slowly brought her arms around her, embracing her.

The mayor's daughter is hugging me. The future mayor is hugging me. The mayor of Arendelle is hugging me…

She felt Elsa pull her in tighter. She smelled so nice, like fresh soap. She oddly felt very safe and secure in her arms, regardless of the fact that she'd only just sort of met her.

Suddenly Kristen heard a sniff.

Oh no she's crying!

Elsa gave another sniff as she hugged Kristen tighter. Kristen did not know what to do or how to console her.

Should I pat her on the back? Should I ask her if she's okay? What should I do?!

With the next sniff, Kristen began to feel a powerful sense of sorrow seep into her. Her sympathy had made it so that she felt Elsa's anguish right in her own heart, as if Elsa's sadness were being spread throughout her own body. Kristen was overcome with heartache. Her heart ached for this poor young girl who had suffered such a loss, who was experiencing such a difficult time simply trying to get through life every day.

Kirsten felt her eyes start to water. She desperately wanted to embrace Elsa, to let her know that she was there for her. Kristen brought up one arm and wrapped it around Elsa's waist. Elsa responded by pulling her in tighter, and Kristen accommodated by wrapping her other arm around the waist.

Both girls sat tightly embraced in each other's arms, and silently wept.