When your air conditioning system stops working in the middle of a blistering hot Port St Lucie summer, it can reasonably be called an emergency. The discomfort is so intense that you'll do most anything to get it working again immediately. After you've waited for the technician to arrive and already agreed to a service call charge, it is very hard to refuse a subsequent inflated charge for repair. The alternative is starting over, possibly paying yet another service charge to another company and waiting even longer in the oppressive heat. Another thing to look for is the length of time the company has been in business and the number of employees. If they've been in business for a number of years employing a staff of technicians and support personnel, there's a good reason why they've been successful. It's indicative that they know what they're doing and provide good customer service. You can also do a quick online check with the Better Business Bureau to see if there are complaints filed against the company. Online review sites can also provide valuable insights from previous customers. When you call, ask if they offer free in-house estimates for air conditioning repair. If they do, it shows that the company is confident with their fair pricing and that you will want to do business with them. When they do a good job for you, keep that number handy as the valuable resource it is. ] |