Santana is in a dark place, she's feeling ugly, unwanted and alone. She's spiralling downward into alcohol, drug abuse and self harm. Will anybody be able to save her from herself or will she fall to pieces.

When Brittany Pierce was seven, a near drowning experience left her profoundly deaf. For twenty-two years, she's lived in a quiet solitude, her mother's response to her accident leaving her wary of building relationships. She's content with her life, her career, her home with her service dog Otis, until she quite literally runs into Santana Lopez...and then everything changes.