Once upon a time, there was a woman named Alma Madrigal. She had three beautiful children. After the passing of her husband, Alma received a miracle. The well-hidden town appeared to protect her community from conquers. In the center was a magical house for Alma and her children. When her triplets reached their fifth birthday, they received a magical gift.

Her second eldest daughter, Pepa, was given the power to control the weather. However, her magic was affected by her emotions. One day, an elderly beggar woman approached her. The woman asked her to water her flower garden.

However, the woman's appearance startled the girl. Pepa accidentally electrocuted her in the face. The older woman dropped her disguise, revealing herself as a beautiful enchantress. Pepa tried to apologize, but the woman wouldn't listen.

The enchantress cast a curse over the Encanto. The Encanto became cursed into an eternal storm. The memories of Alma and her triplets were erased from the townspeople's minds. The family was cursed to live in Casita. They couldn't leave the walls.

However, there was a chance the family wouldn't be cursed forever. If Pepa could find love before her twenty-first birthday, they would be free. However, if she didn't, Pepa would die. She would become a part of the storm. Pepa's family would be cursed to live in the Casita forever. The magic of the house generated everything they needed to stay alive. However, it couldn't create an escape.

Thus, the family sulked. As the triplet's twenty-first birthday approached, they grew more hopeless. They could only hope that somehow, someone for Pepa to love would knock on their door.