The Call
Jenna sat at her desk and looked at the phone that hadn't rang in the last half hour calling over to her friend, Kerry, she said;
'I'm just going to go take my break...' reaching for the disconnect switch she jumped as the phone rang, 'after I take this call.'
It was the first week that the local help line had ran through the night, Jenna and Kerry were the two of ten people who had been picked to man the lines, and between them they had four calls, three pranksters and one miss-dial, not one genuine problem in over eight hours and Jenna wasn't expecting any at 04.00.
'Hello, 'Talk It Over' helpline what can I do for you?' she asked her automated response to answering the phone, she slumped back in her uncomfortable chair thinking only of her break and the sweet caffeine that swallow in a few minutes.
'Eh hi...' Came a deep male voice.
Jenna sat up in her chair, the voice was worried, and exhausted. No 'Ha ha pshyc.' or 'Opps wrong number., this is what those weeks of training were for trying to help people with problems and this guy sounded like he had the weight of the world on his shoulders.
'Sir, what...'
'Jack.' He said quickly.
Jenna was well aware that that some people lied about their name on these things, but their was something of desperation in his voice which made her believe him.
'Jack, what do you want to talk about?'
Jenna didn't get her break, not until Jack had told her almost everything, an hour she sat listening raptly to his story, some details blurred, as it was at his own personal digression what he told her but it was enough for her to assess the situation and try to offer advice.
'Jack,' she said sympathetically, 'you have to change something, at least, it obviously doesn't feel right anymore even after being in there so long. If it were up to me Jack I think you should leave, if it isn't working then it isn't working no matter how much you push at it.'
'Your right.'
'Listen I know you haven't old me all the details, isn't there someone you can talk to? I'm just a stranger here I don't know everything about your life, talking to someone you know seeing their reaction can let you better make a decision.'
'Yeah there's someone...' he said reluctantly.
'Well talk to them, but if you ever need me I'm here most night's name is Jenna.'
'Thanks Jenna. This helped.' replied the voice, before hanging up.
Kerry turned to Jenna a questioning look in her eyes.
'Poor guy, he's really got some problems.'
'I'm sure you did your best.' Replied her friend hitting the disconnect button. ' Why don't you go and get that break while you can?' and smiling.
Jenna stood and when to the desk collecting her mug and filling it with 'warm' coffee, as her thoughts sent waves of sympathy in the direction of her last caller.
Good luck Jack.
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Hey the no caffeine thing worked my muse is now fully under control, only took what two months and a little therapy!!!!!! Lol
Hope you enjoyed this chapter please review
Mishy
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