In London, England, Will, Alexa, Peggy, Rayne, Isadora, Mahi, Addison, Mae, Liam, Matt, and Mr. Bach were arriving in front of the factory.

"Which one of you is Mae Bach," asked Willy, "winner of the Willy Wonka Christmas Candy Castle Contest?"

"I am," Mae replied excitedly. "I'm just excited to be here, Mr. Wonka."

Behind them, an Asian woman came in. "Is this a bad time?" she asked. "It's only my first day on the job, and I need a few presents fast."

"Not at all, Sloane," replied Willy. "Wilkinson will take you to the gift shop."

Our heroes were confused about who that woman was. "That's our new gift shop manager, Sloane Derby," explained Willy.

"I thought the factory forbids tours to normal humans," replied Rayne.

"It does," Willy replied, "but she's running the online gift shop, just so humans won't know about my magical secret."

As they got in, Willy showed them the Chocolate Room, the Fudge Room, the Juicing Room, and the Invention Room.

XxoxX

Meanwhile, Wilkinson was cleaning up Wonka's windows when he spotted a woman with short blonde hair and dressed as an elf sulking around on a bench. "Not again," he said. "I better go get Willy."

In the Cookie Room, Willy was showing them the wonders of the Wonka Peanut Cookies when he got a message from his flower pin about the girl. "She does this all the time," Willy groaned.

Peggy, Rayne, Isadora, Mahi, and Addison followed Willy to his office to see what was going on. Will, Alexa, Liam, Mae, Matt, and Mr. Bach, on the other hand, decided to follow some Oompa Loompas to the Nut Room.

In Willy's office, they saw the moping girl through the window. "What's up with her?" asked Mahi.

"That's just Katarina," Willy explained. "She's been sulking around, working at an all-year Christmas shop in Central London. Recently, she got kicked out of her flat after she accidentally killed her flatmate's pet fish. We learned her name from the customer's emails."

"And she's sitting on my favorite bench," replied Sloane. "But I don't mind her sitting there. My brother taught me the importance of sharing on that bench."

"You have a brother?" asked Isadora. "I have a younger sister named Felipa, Peggy has a sister named Esme, and Rayne and Mahi are foster sisters. Also, they have two sisters named Elsie and Cassie and younger twin brothers named Eliseo and Elias. Frankly, Elsie is the only biological sibling of Rayne."

"I never talked about him," explained Sloane sadly. "He had a little trouble last year."

"Herr Wonka," said Wilkinson as he placed away some books, "what should we do? We can't see anyone sad on Christmas. Depression can lead to diseases."

"You know that this is the season of giving," Willy answered. "A few of you should dress as German folk and giver her some Wonka Hot Chocolate, and Wilkinson should supervise the operation."

"I'm not doing it," growled Wilkinson.

XxoxX

Later, Wilkinson, Peggy, and Mahi were wearing German apparel and handing out Wonka Hot Chocolate for the holidays. "Guten abend," Peggy said in a German accent. "Would you like some hot chocolate?"

"For this season," Mahi said in an equally bad German accent, "you get to support the homeless."

"Whatever," growled Katarina as she took some hot cocoa. As she was leaving, Sloane saw Katarina sitting down and decided to comfort her. She knew it was against the rules to leave early, but she decided that Katarina could use a friend. "Hello," Sloane greeted. "You're Katarina, right?"

"Call me Kate" groaned the girl.

"I've seen you around and was wondering," asked Sloane, "what happened to you?"

"A year ago," Kate explained, "I was seriously ill and had a heart transplant. Ever since then, I became half-dead, and I don't have the strength to perform anymore."

"You were a performer?" asked Sloane.

"I was," Kate replied. "But after that incident, I vowed never to perform again."

XxoxX

Back in the factory, Rayne, Isadora, and Addison were curious about Kate's behavior. "What's gonna happen to her?" asked Addison.

"Let fate tell," Willy answered.