A/N: Hellooooo! It's been a while! I'm still alive. Just swamped with a lot of life stuff. Are there still people reading this shitty excuse of a fic from a shitty excuse of an author?
Here are some notes for you guys. Like a list of the OCS so far and what not. Don't worry there will be no OC X KHR characters.
Tsuna- Tsujimura Kazuki
Kisuke Igarashi- Training Manager
Kaneda Riko- General Manager
Matsuoka Hiro- Room Service Manager
Hinata Hikari- Room Service Supervisor
Osamu Kaneda- Manager's apprentice, the trio's 'senpai'
Himura Naoki- RS intern (same age as Tsuna)
Mizushima Aoi- RS intern (same age as Tsuna)
Yukimura Chiaki- RS employee (Mini Bar attendant)
Nakamura Mei- RS employee
Hasekawa Rio- RS employee
Tachibana Kaoru- RS employee
Oda Ryouta- RS employee
About the Hotel:
300 rooms, in reality: 350 rooms (50 are reserved for the mafia)
HOTEL SECTIONS: 4 FLOORS EACH (If you guys want I have a really basic hotel layout picture I can send to you on uhh tumblr? anelloditempesta . tumblr . com)
Parking
Sereno - recreation, front office, executive office, ballrooms, meeting rooms, restaurants
Pioggia- guest rooms
Cielo- vip rooms (reserved for the underground dwellers) the guests think it's full of offices
Basement: kitchen, back offices (this is underground therefore not a part of the sections)
Warning: SHIT TON of OCS, Boring AF chapter because it's full of info, AU, 4YL!, Grammatical/Spelling errors, awkward(read:shitty) writing, language.
I own nothing.
Also, for the people that asked, Kaneda Osamu is a canon character in the series his mother too, but her name wasn't mentioned. Osamu is one of Tsuna's bullies but he's not as aggressive like Mochida cause I'm pretty sure I haven't seen him hit Tsuna. He's more on the verbal assault type.
When Tsuna saw his former bully, it didn't take long before he put together all the pieces. 'He's the son of the General Manager!' Tsuna cursed his luck. There goes his plan on keeping his personality, or at least act like his usual self. After all he doesn't want to be bullied at work lest he wants to suffer Reborn's wrath. Guess he should just get his act together and try not to be clumsy.
"Okay, so Osamu-kun will be showing you guys how things work here, alright? I have a meeting with Matsuoka-san in a few minutes." Hinata-san said as she reached for some files on the table. "I leave them to you, Osamu-kun." And with that she left.
"Yes! Leave them to me." Osamu looked proud as he waved to her retreating figure.
When he turned towards the three his smile turned evil as he looked at them condescendingly. "Heh. So you're the newbies huh? Looks like we're the same age too. No matter, I'm still ranked higher than you in hierarchy." He sneered at them.
"Great. He's an asshole." Himura and Mizushima thought as they resisted their urge to retort something that they'd surely regret. Tsuna, on the other hand, sighed mentally. "He didn't change at all for the past 4 years."
The sound of a ruler hitting the table, snapped the trio out of their thoughts. "Let me lay out the golden rule for you newbies. I'm in charge. You hear me?"
Himura looked ready to beat Osamu so Tsuna intervened. "What makes you say that? You're not the supervisor nor the manager." Mizushima nodded her head as she held on to Himura's right arm in an attempt to restrain him.
"You stupid fools! It's because I'm the son of the General Manager! That's why I'm the boss and everyone here gives me the special treatment." Tsuna made a mental note to include this in his report and to do something about the abuse of power here when his mission is finished.
Osamu smirked at them. "What, you guys wanna get fired or something?"
That seemed to stop the trio, and they succumbed to their fate.
When Tsuna got back to his apartment, his whole body ached. Osamu made them carry a bunch of stuff all day. It's not the tasks itself that made him tired, no not at all. It was nothing compared to all those days Reborn tor-tutored him. It was because he's been suppressing his urge to beat up Osamu. (Same goes for the two of his companions as well. Well more on Himura, Mizushima looked like she's planning Osamu's death by laxatives. Tsuna shivered at this, better not get on her bad side.) The next best thing for the Decimo was to take all his frustrations out inside the walk-in freezer.
Basically, it was an exhausting day. And it was only the first day too.
Tsuna distinctly remembered being introduced to the other room service employees. He hoped he remembers their names for tomorrow. He was too focused on restraining himself. Good thing they were mainly in the back office today because they have to be trained properly, he's had enough running around the whole day.
Tsuna's so not looking forward for the next day.
"We called him Dame-Tsuna!"
Tsuna's shift just barely started, yet he can already feel the incoming headache.
"Good Morning everyone." He greeted casually. "What are you talking about?"
"Yo! Tsujimura."
"Morning, Tsujimura-kun."
"About time you got here. Anyway, I was just telling them how useless the current Vongola Decimo is." Osamu boasted.
Tsuna anticipated this, but it's still irritating. He feigned curiosity. "Oh? How so?"
Osamu took this as his cue to continue. "He was called Dame-Tsuna, you know? He failed at everything. From academics to sports! Hell, there was this one time during English class when sensei asked him to translate: This is a pencil. You know what he said?" Osamu paused for dramatic effect and Tsuna resisted the urge to roll his eyes. "He said: I am a pencil!" At this the apprentice laughed hysterically as he clutched his stomach. "Man, that gets me every time."
This time it was Mizushima who spoke next, "I can't believe that he was like during his Middle School days. I mean, he looked so cool on the picture during the presentation. He's probably mature now."
"I think he changed too. He's the big boss now right? So it means that he's capable." Himura added.
Tsuna mentally thanked the two. "Well, it is the Vongola, I doubt they'd accept a useless leader. He probably had a rough training." Hah! Rough was putting it mildly.
"Che. I think he's just the puppet leader. I doubt Dame-Tsuna can handle the Vongola. He'll most likely quit due to his incompetence sooner or later. Unless, Vongola fires him first." Osamu jeered.
Before Tsuna could even try to defend himself indirectly, Himura retorted. "Hey stop that! Whatever it is, you shouldn't say those things. Someone might hear you and take it as a direct insult to the company and report you."
"Hmph. As if these idiots can lay a hand on me." Osamu boasted as he crossed his arms over his chest.
"Anyway, let's just start on our side work, okay? Hinata-san will be here in a few." Mizushima tried to intervene to stop the growing tension.
Tsuna sighed. "She's right. I'll go and stock up on the utensils." With that, the Decimo proceeded to the steward's station to grab the silverware.
"I'll grab the sauces then." Mizushima said as she made her way to the dry storage room.
"…I'll set up the trolleys." Himura turned from Osamu who snorted but went to fold napkins.
A couple of minutes later, the supervisor, manager and the other employees came. The four were almost done with their side works when they heard the newcomers greet them.
The supervisor approached them first. " Good Morning! You guys sure are working hard."
"Good Morning. Hinata-san." the four chorused.
"Oh this reminds me. This is Matsuoka Hiro-san. He's our manager. He wasn't here yesterday because he's in a meeting." She gestured towards the man beside her. The man nodded at the them and was supposed to say something when his phone rang. "I'm sorry it's the Executive Secretary. Hinata-san, we're going to be late."
"Ah. I almost forgot. We also have to help out at the Buffet area because it's the rush hour." Hinata turned towards the teens. "Sorry guys, we'll be leaving first. Oh, Naoki-kun, you'll be accompanying Chiaki at the Mini Bar today."
"Yes, ma'am!"
When their two bosses left, the rest went back on their side works. A few minutes later, Yukimura-san took Himura away to train him about the Mini Bar for the day. When they finished their side works they had enough time before the lunch time rush hour hits.
"Okay! We have a couple more minutes of down time for now. Breakfast isn't busy because we have the buffet for that. Now, I wanna know more about the newbies!" Oda-san declared as he looked at the aforementioned newbies expectantly.
"Oh! Oh! Me too!" Nakamura-san piped in.
"Guys, let's not overwhelm them too much okay?" Hasekawa-san tried to calm down the two.
(Tsuna mentally cheered. Hooray! He remembered their names!)
"Hush, Rio. Matsuoka-san and Hinata-san aren't here because they're either at the buffet or meeting, so all is good." Nakamura-san grinned cheekily at the resigned look on Hasekawa-san's face.
Osamu simply ignored them all as he entered the Room Service office.
"Anyway, so what do you think of our department?" Oda-san asked excitedly that Mizushima and Tsuna sweat-dropped.
"Well I can't really say anything for now because it's just my second day." Tsuna reasoned.
"Me too, but I can say that this department is interesting." Mizushima added.
"Interesting is one way to put it…" Nakamura-san then looked serious. "Aoi-chan, you're a girl… So, I want you to be careful."
"Kazuki-kun should be careful too." Hasekawa-san added.
Tsuna has a vague idea on what they're implying. He can only hope for the best.
"I don't really get it, but we'll be careful." Mizushima assured them.
Oda-san ruffled their hairs. Earning a small protest from Mizushima "Oda-san, you'll ruin my hair!" He grinned at the two. "Well, I can tell that you guys are going to be okay. Don't worry."
It was then when Matsuoka-san and Hinata-san came back after helping out at the buffet area.
"Good job guys. But if you'll excuse Tsujimura-kun and Mizushima-san, I have to brief them. Also, Hinata-san, if you don't mind, can you please get Himura-kun as well and bring him to my office." The supervisor nodded as she went to the Mini Bar area, while the rest of the employees decided to check for some order tickets.
"Follow me, you two." The manager led the two inside the Room Service office.
"Ah. Kaneda-kun, if you'll excuse us for a moment, I need to brief the trainees. I'll watch the Guestware in the meantime." The teen walked out of the office not sparing them a glance.
As soon as Osamu stepped out, Himura came in.
"Come in, Himura-kun and take a seat." The manager signalled for the redhead to seat to the right of Tsuna. "Nice to meet you guys. I'm sorry I didn't get to properly greet you earlier."
"N-No it's fine. We know you're busy since you're the manager." Mizushima stuttered out a reply.
"Thank you for understanding." Matsuoka-san smiled at them. "Now, to start our briefing…" He then handed the trio some papers.
"I know you know the basics of the hotel because of the orientation. But, I'll go over them again. To the public's knowledge, we have 300 rooms but in truth it's 350." Himura raised a hand.
"I have been wondering since the orientation, but why not announce 350?"
"That's a good question and is one of the reasons for this briefing." Matsuoka-san paused. "You see, we have some VIP guests, I mean VVIP guests. And those 50 rooms are for them."
At this, Tsuna tensed slightly at the meaning of those words. 'It can't be…'
Seeing the nervous looks on the three, Matsuoka-san smiled in reassurance. "Don't worry, you're here right? That means that you're the best out of all the applicants. Take pride in that."
Those words seemed to relax the three, if only for a bit. Matsuoka-san continued. "Okay, if you guys remember from your orientation this building is divided into 4 Sections per floor. Firstly, we have the Parking, where the guests and some high ranked employees park their vehicles. Secondly, is the Sereno, for the recreational activities, the Front Office, Executive Offices, Ballrooms and Meeting rooms. Thirdly, the Pioggia for the guest rooms. And lastly, Cielo for the VIP rooms. There are labels on the rooms on the first two sections so it's easy to find your way there, and it's not like you'll be frequenting those two sections."
"The important ones are the Pioggia and Cielo sections. The room numbers are the same but we add a P or C at the end to differentiate them so be careful when reading the order tickets." At this he looked pointedly at the three who nodded nervously.
"Anyway we're done now so you guys can go back. Feel free to come in here to relax for a bit if there's a lot of you guys at the station during down time. We can't look crowded over there. Or you guys can help stock up the mini bar."
The manager then noticed the computer. "Oh, I almost forgot. This here is the Guestware. We use it to keep track of the things that the guest needs. They call the Guest Services then a GS officer posts it here. Someone should always be in front of the computer to keep the staff updated." After showing them how to navigate through the software, he let them go.
The briefing lasted for an hour and by the time Tsuna and the others finished, the Room Service is in the middle of the lunch rush.
Hinata-san was the first to notice the trio. "Oh, good! You guys are done, Naoki-kun you can go back to help Chiaki restock. Kazuki-kun and Aoi-chan, follow me to the kitchen.
The trio wished each other good luck and separated. While following their supervisor, Tsuna noticed that there's a flurry of activity in the whole area. He saw Osamu frantically bussing out the trolleys while Nakamura-san set up the cleaned trolleys. Hasekawa-san and Oda-san were holding tickets and checking the food they each put in the hotbox before putting the box under their respective trolleys. Except for Kaneda, the three looked calm and composed. 'They're pros.' Tsuna thought in awe as he neared the kitchen.
"Alright, Kazuki-kun, I want you to grab the food and bring it to Ryota or Rio. As much as I'd like for you to start delivering foods, you guys have yet to memorize the spiel. We'll do it after the rush hour. For now, this will do. As for, Aoi-chan, I have a different task for you." Then the two were gone.
Tsuna looked at the line and was stumped. How is he supposed to know what food to get? Even if he knew the names it's not like he knows what it looks like. The Vongola Boss remained rooted on the spot, feeling conflicted. Should he go back and ask someone? Oda-san maybe? Or should he just grab a plate or two and hope for the best? His thoughts were cut off, however by a "Hey, you're from the room service right?"
He looked up to see one of the chefs looking at him. 'Oh god, please don't let it be the Executive Chef or the Sous Chef.'
"Yes…"
"Great timing. You look new and I think that Hinata probably forgot so I'll explain the basics to you." At this the man gestured to the plates in front of him. "You see, this is the line, where all of the food comes out. We cook for different outlets so you gotta be careful on which food to take. Some may look the same, but there could be some modifiers. Look at this two grilled cheese sandwiches. The color might be the same but the cheeses are different. This-" he pointed to the plate on his left "- is american cheese and the other is yellow cheddar." Tsuna nodded at this, and the chef looked pleased that he's following.
"Okay, to avoid more confusion on the outlets, this line have different windows, so to speak. This window, is for the room service, then the next one is for the buffet area. This way, there's no confusion even if all outlets have different menus and plates. Outlets can order from one another after all. I'd explain more but we gotta hurry." The chef then took two plates and gave them to Tsuna. "Deliver these to your station before they get cold. Also, this window's getting full and I need space to put more food, so you better hurry back."
With that, Tsuna spent the next two hours running back and forth between the hot kitchen and their station. He occasionally saw Mizushima coming out to deliver pastries to their station. It was exhausting, to say the least. Not to mention, if it wasn't for Reborn's training then he would've dropped the plate when he picked it up the first time. Holy hell, was that plate hot. And the chef held it like it was nothing!
When the last ticket was delivered, they all gathered at the station. Then, Osamu went inside the office because Matsuoka-san and Hinata-san went to a meeting again.
"Man, that was tough." Oda-san slumped on the table. "Ouch!" Nakamura-san smacked him.
"Idiot! Don't do that. We get that you're tired but maintain your composure."
"Kaneda-sama might see you after all." Hasekawa-san added.
"Sorry." The man, smiled sheepishly at his co-workers.
"Still, It was tough." Mizushima agreed with Oda-san.
"It's fine, you guys will get used to it. It's only your second day after all." Hasekawa-san smiled encouragingly.
"Yeah. I mean you guys did pretty well, so it's fine." Oda-san clapped Tsuna on the back. "Since, the rush is over, we'll teach you guys more."
"Ahem. Oi, room 424C requested a bucket of ice." Osamu called from the office.
"Well, this is a great opportunity." Nakamura cheered. "You guys can practice this way. It's pretty easy since you're just going to deliver a bucket of ice."
For some reason, Tsuna's Hyper Intuition wanted him to run away. Immediately.
"Okay, I got the bucket right here. Who wants to go?" Oda stared at the two newbies. Himura, lucky him, is still making rounds with Yukimura-san.
"…"
"Why don't we flip a coin?" Hasekawa-san suggested. "Heads for Kazuki-kun and tails for Aoi-chan."
"Ohhh nice one, Rio!" Nakamura-san gave her a thumbs up.
And so, they flipped the coin.
It was heads.
Tsuna, resigned to his fate, hesitantly grabbed the bucket.
"Room 401C wanted an ice bucket as well." Osamu called out again. This time it was Oda-san who volunteered. "I never intended for you to go alone anyway. This way, you'll be able to see what to do." And Tsuna never felt more grateful towards the man.
During the elevator ride, Oda-san taught Tsuna the necessary spiel. It was easy enough, just a few lines. Something is bugging him though.
'I hope it goes well.' Tsuna thought as they exited the service elevator.
They went to room 401C first so Tsuna can watch on the sidelines the standard procedure.
When it was his turn, the feeling of unease increased tenfold.
"Don't worry Kazuki! You can do it, I'll be watching from here okay? I got your back, if anything happens!" Oda-san encouraged the teen as he stayed a few doors away to watch Tsuna ring the doorbell.
Ring Ring Ring
"Room Service!"
"Wait! I'm coming." Tsuna froze.
'That voice… it can't be!'
Thud
'And that familiar sound…'
The sound of the door opening snapped the Decimo out of his thoughts as he looked at an all too familiar face, albeit a bit bruised, in front of him.
"Oh, there you are! Thanks!" The person smiled.
No way…
'Dino-san?!'
A/N: And that's a wrap! I'll see you guys next chapter! Thank you for all the review, faves and alerts. You guys don't know how much that means to my miserable and pathetic life.
Sorry about this chapter though, it's mostly filled with information to give you guys a bit of insight on the hotel and Tsuna's relationship with his co-workers. So, it's boring, but hey, there's a cliffie! The canon KHR characters will start appearing to give Tsuna hell soon /smirks/
I'll edit this chapter when I have time. Also, I'll try to put up the next chapter soon. Don't ask me about my other stories though hahaha!
