A new maid arrives in Downton and she's extremely nervous. As the young woman walks towards the enormous building, she stops to admire it. She felt goosepumps all over her body and her nervousness, became panic. She tried to hold it together but it was nearly impossible as she had never worked in a place like this before. She used to work for humble homes mostly. When the woman calmed down a little bit, she tried to revise her words: "Hello everyone! I'm Hannah and I came here because... No, that's not right!" She started again: "Hello, I'm Hannah the new maid. Pleased to meet you all." Satisfied by her second try, she started walking again. She knew that all she needed for now was courage...