Chapter 4: Black listed?
16.
Ministry of Magic Official Memo
Office Supplies Office; Level One.
FAO: Madam Umbridge
Thank you for contacting the Office Supplies Office. In response to your enquiry, we can confirm that the Auror Department is the only other Ministry Department on the Black List (1,679 incorrect communications).
We hope this is of help to you.
17.
Ministry of Magic Official Memo
Office Supplies Office; Level One.
FAO: Madam Umbridge
Thank you for contacting the Office Supplies Office. In response to your enquiry, we are glad to be able to inform you that the most common forms of incorrect communication submitted by the Auror Department are:
Using the lime green Supply Request Form Book Replacement Request Form to request office supplies.
Requesting a Supply Request Form Book on the final very pale yellow (for ordering quills) form in the Supply Request Form Book.
Sending the outer cover of empty Supply Request Form Book back in an illegible condition due to scorch marks.
Assorted incorrect communications
Our records do not show incorrect communications by individual Aurors.
We hope this is of help to you.
18.
Ministry of Magic Official Memo
Office Supplies Office; Level One.
FAO: Madam Umbridge
Thank you for contacting the Office Supplies Office. We acknowledge receipt of your booklet "Muggle-borns and the dangers they pose to a peaceful pure-blood society." As all the members of the Office Supplies Office have acceptable Blood Status for continued employment at the Ministry of Magic, it was an informative and illuminating read.
19.
Ministry of Magic Official Memo
Office Supplies Office; Level One.
FAO: Madam Umbridge
Thank you for contacting the Office Supplies Office. In response to your frilly pink note drawing comparisons between the problems described in the booklet "Muggle-borns and the dangers they pose to a peaceful pure-blood society" and the Office Supplies Office, we would wish to inform you that Ministry regulations require a response to any communication to the Office Supplies Office within the same working day. Our records show that we have met this target in response to all communications received from your department.
We also wish to point out that due to Ministry regulations, we cannot handle any requests for office supplies written on the back of Ministry booklets, even by Under-secretaries. If you require office supplies, please use the correct procedure as specified by Ministry regulations.
We trust that this issue is therefore closed. However, should you wish to make a complaint about our services, please fill in the orange form in the Complaints Form Book, giving full details about the incident in question, and return it to us. The affected request will, of course, be suspended until full enquiry has been made.
We hope this is of help to you.
20.
Ministry of Magic Official Memo
Office Supplies Office; Level One.
FAO: Madam Umbridge
Thank you for contacting the Office Supplies Office. We acknowledge receipt of your enquiry as to how one is supposed to obtain replacement office supplies within the Ministry of Magic. If you wish to request office supplies, please fill in the relevant colour form in the Supply Request Form Book and send it to us.
We will then be happy to help.
21.
Ministry of Magic Official Memo
Office Supplies Office; Level One.
FAO: Madam Umbridge
Thank you for contacting the Office Supplies Office. We are sorry to hear that there are no more red Expedited Delivery request forms or very pale pink (for ordering parchment) forms left in your Supply Request Form Book. If you require a new Supply Request Form Book, please fill in the lime green Replacement Form inside the front cover of the Supply Request Form Book and return it to us.
However, should you require the individual forms very urgently, we can inform you that many Ministry employees in a similar situation borrow the relevant coloured forms from their neighbour's Supply Request Form Book. This is frowned upon by Ministry regulations.
We hope this is of help to you.
22.
Ministry of Magic Official Memo
Office Supplies Office; Level One.
FAO: Madam Umbridge
Thank you for contacting the Office Supplies Office. We acknowledge receipt of your request for one pad of plain writing parchment (A4, refill) and expedited delivery of the item requested. However, as the Office Supplies Office is currently in the process of its quarterly review, it is our duty to inform you that delivery of all requested office supplies may be delayed by up to a week.
Thank you for your patience.