Returns?
23.
Ministry of Magic Official Memo
Office Supplies Office; Level One.
FAO: Madam Umbridge
Our quarterly review has revealed that the Office Supplies Office has six outstanding requests for plain writing parchment (A4, refill) from your department. As Ministry regulations require that all office supply requests outstanding at the time of each quarterly review are supplied at once, in order to prevent back-logs, we attach the requested parchment.
As our records also show several of these pads of plain writing parchment (A4, refill) were requested for expedited delivery, we attach a few extra pads of plain writing parchment (A4, refill) as compensation for the delay.
We hope this is satisfactory to you.
24.
Ministry of Magic Official Memo
Office Supplies Office; Level One.
FAO: Madam Umbridge
Thank you for contacting the Office Supplies Office. We are sorry to hear that you were unable to see over the stack of plain writing parchment (A4, refill) you had requested. If you should require a step-ladder to resolve the problem, please fill in the attached Office Furniture Request Form, stating clearly the item of office furniture required, and return it to us.
We will then be happy to help.
25.
Ministry of Magic Official Memo
Office Supplies Office; Level One.
FAO: Madam Umbridge
Thank you for contacting the Office Supplies Office. We acknowledge receipt of your frilly pink note explaining the over-supply of plain writing parchment (A4, refill). However, Ministry regulations do require that we fulfil all outstanding requests for office supplies discovered during the Office Supplies Office quarterly review. Submitting only one Office Supply Request Form per desired item would help to avoid this problem arising in future.
We hope this clarifies the situation for you.
26.
Ministry of Magic Official Memo
Office Supplies Office; Level One.
FAO: Madam Umbridge
Thank you for contacting the Office Supplies Office. We acknowledge receipt of the four foot, seven and three quarter inch high stack of plain writing parchment (A4, refill) from your Department. However, Ministry regulations prevent us from receiving returned office supplies without an appropriate Office Supplies Return Form. Please fill in the relevant form in the Supply Return Form Book, stating clearly the items received and the reason for returning them, and return it to us along with the items in question.
We accordingly attach the four foot, seven and three quarter inch high stack of plain writing parchment (A4, refill) for you to submit with the Office Supplies Return Form.
We will then be happy to help.
27.
Ministry of Magic Official Memo
Office Supplies Office; Level One.
FAO: Madam Umbridge
Thank you for contacting the Office Supplies Office. We acknowledge receipt of your Office Supplies Return Form and accompanying stack of plain writing parchment (A4, refill).
However, we are sorry to inform you that our records show there has been an error made in filling out the Office Supplies Return Form. The form states that you are returning a four foot, five inch high stack of plain writing parchment (A4, refill). Our records show we supplied you with a four foot, seven and three quarter inch high stack of plain writing parchment (A4, refill). Ministry regulations prevent us from receiving returned office supplies unless the entire item issued is returned. We therefore attach the four foot, five inch high stack of plain writing parchment (A4, refill) and request that you return the entire four foot, seven and three quarter inch high stack of plain writing parchment (A4, refill) if you still wish to return the office supplies in question.
We will then be happy to help.
28.
Ministry of Magic Official Memo
Office Supplies Office; Level One.
FAO: Madam Umbridge
Thank you for contacting the Office Supplies Office. We acknowledge receipt of your Office Supplies Return Form and accompanying four foot, seven and three quarter inch high stack of plain writing parchment (A4, refill).
We hope that this issue is now resolved to your satisfaction.
29.
Ministry of Magic Official Memo
Office Supplies Office; Level One.
FAO: Madam Umbridge
Thank you for contacting the Office Supplies Office. We acknowledge receipt of your request for a single pad of plain writing parchment (A4, refill) and expedited delivery of the requested item. However, this has not been requested on the correct form in the Supply Request Form Book. If you still require a single pad of plain writing parchment (A4, refill), please fill in the relevant very pale pink (for ordering parchment) form in the Supply Request Form Book and send it to us.
We will then be happy to help.
In the meantime, as you have submitted a very pale blue (for ordering ink) form, despite it being incorrectly filled in with the words "one pad of plain writing parchment (A4, refill)", we are glad to supply a bottle of ink (blue, washable) by expedited delivery.
We trust this will be of use to you.
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