Lily-of-the-Valley - Sweetness, Humility, Returning Happiness, Trustworthiness.
She spins around in that hat, smiling at this little piece of covert joy when he walks in. He doesn't say anything because he has never seen her so perfectly unguarded before; her walls are down, but she sees him and the walls go up again. He tells her she's wasted among the boxes, boxes that cannot appreciate her perfectly understated elegance.
He leads her to his workshop and she looks around the same way she looked at the perfume counter (He tells her how much he thinks of her but he doesn't think she hears, she's too entranced by everything else.).
She talks about lily-of-the-valley and he talks about love (Sometimes, he's sure they're talking about the same thing). He loves it when she tells him about the flowers because even though she's not mysterious she is a mystery; if you ask a question she'll answer it, if elusively, but she never volunteers information about herself.
Ellen Love might be the face of Selfridge's, but Agnes Towler is the heart, soul, and spirit.