Polite
Volunteering at St. Mungo's meant that Hermione meant a good number of unpleasant people because, after all, if someone was at the hospital they probably had a legitimate reason for being in a bad mood. Nonetheless, Hermione prided herself on being the perfect volunteer—always smiling, always understanding, always helpful, whether she was bringing meals to the patients, chatting with them, or any of her other assigned responsibilities. It was only when she saw that Malfoy had been checked into her ward that she silently thought her streak of being a perfectly polite volunteer might be about to be broken.
