Welcome to my Hazbin Hotel Fanfiction! I do not own any of the characters or the story, except for my heavenly OCs. I would also like to point out that this is FICTION, so when I'm describing certain well-known players in heaven (God, Jesus, etc.) it's simply made up, based loosely on what I know about Christianity. However, if you like Vizzie-Pop, I doubt you will care as you will know how characters in heaven are portrayed already (Chrubs in Helluva Boss). I hope you will give this story a chance, and with that being said, here it is Chapter 1!

Chapter 1: Heaven

Sacrifice, it means to suffer the loss of, give up, renounce, injure, or destroy, especially for an idea, belief, or end. It was something I found myself doing a lot in life and in death. I was told it was a waste to sacrifice for others. That I should simply think and care about myself, that way I couldn't get hurt. However, no matter how many times I was given this advice, I never listened to it, maybe that was how I ended up here.

I'm an angel, and not just any angel, I'm the administrative assistant to the big guy himself. I've been serving God for the last 75 years, and I've actually learned a lot. I've eased people's pain, reunited families, and helped send new souls to earth. It's a very rewarding experience, but how exactly did I get here in the first place? Well, obviously I wasn't always an angel. I was a human, born in 1910, and in the glorious state of Louisiana. I died in 1930 and was sent here instantly and without hesitation. I lost my life at 20 years old and was k- actually, Yano what? Maybe that story can wait for a better day. The thing is that when I came to heaven I didn't want to be a new soul, and there was no one there I wanted to reunite with. I wanted to watch over those I'd left behind, but unfortunately, that wasn't exactly an option. I wasn't going to let that stop me though, when I met God, I begged him to let me remain just as I was until I could see them again. He thought it over and came up with a solution. He would let me remain as I was, if I agreed to help him with his work, and right then and there I became his assistant! Three years slowly went by, and not in the way I'd hoped. By becoming God's assistant I was allowed to look down on earth now and again, and the soul I was patiently waiting for, well he was going down a dark path.

He wouldn't be allowed into heaven, at least, not for a long time, and that very thought shattered my heart. I felt responsible for the choices he made after my death, and I'd already been so patient, I couldn't just give up. So once more I pleaded with God and explained what had happened back on earth. I said I would give anything, sacrifice everything for this soul to be saved, and again, without explanation, God gave me the chance. He told me that if the love this soul and I shared was true, then he would allow me to meet them in Hell. If they could find me, without giving in to temptation, and return my love, then they would be saved, and we could be together. But, if he didn't, then I would have to give up my chance of ever having a human life again; no true heaven, no reincarnation, and no reunions. I would remain by God's side for eternity, and so I would essentially have to give up my soul's future to save his. It was truly the ultimate sacrifice, and none of the other heaven-born angels could fathom the thought, but I didn't care. I agreed, and when the day came I transcended down to the depths of Hell to meet them. I was so confident that they would be there, yes they would be upset or lost, but I felt if they could just see me then everything would be alright…but I was wrong.

Our love, it wouldn't be enough. When I got there, it was already too late, they weren't looking for me, they didn't care about me, in fact, you could have concluded that they never really loved me at all. I tell myself that was the day I lost everything. I had nothing left, nothing to look back on, and nothing to look forward to. So, I gave a silent goodbye and returned to heaven. I remained a loyal assistant for the next 72 years, doing everything I could to forget about the soul that broke my heart.

The other angels ask me all the time if it was worth it, or if I regretted my choice. I simply smile, it's the only thing I can do. The only way I can move forward from the pain. I never thought I would have to face the depths of hell again, but I was wrong, very wrong.

***Present Day***

"Lena! Come look at this!" Jasper, another angel, shouted from across the lounge to my desk. He and a few others were sitting in front of the television, their eyes captivated by whatever was happening on the screen. "I'm super busy Jas, if it's puppies being born again, I promise it's adorable and I will watch it later!" My face was glued to my computer screen, I was trying to wrap up a report before the end of the day, and I only had a page left. "It's not puppies, it's an interview from hell!" I thought I heard him wrong, in fact, I was sure I had. Rarely did we ever watch any broadcasts from hell, and when we did it was usually some weird commercials we skipped past as we went to another channel. Like the one, I saw the other day for some company called I.M.P.

I found myself almost sprinting from my chair to the couch, plopping next to Jasper and his friend Adella. Turns out, they were right, there was an interview happening on 666 News, Katie Killjoy, the head news anchor was talking with Charlie Morningstar, Lucifer Morningstar's only daughter, aka the princess of Hell. Although, I don't know if interviewing was the correct word to describe what I was seeing. I caught the tail end of Charlie discussing her plans for a hotel she built to help rehabilitate demons, but then she started, well singing? Then, they all laughed, but what I found the most surprising was the angels around me who were also laughing. "Haha poor girl, she can't seriously expect that to work?" Adella giggled.

"Sinners in hell are sinners for a reason, they don't want to be redeemed haha, but she's a hell-born she doesn't know any better" Jasper chimed in. He quickly changed the channel, uninterested in hearing about the current turf war. "What did she say before the song? I only heard the end?" I asked, trying not to sound too desperate.

"She talked about the amount of lives lost in the last extermination, and how heartbreaking it was to watch her people suffer. Then she talked about her new passion project being a hotel for redeemable sinners, if you ask me she's too good for her own good Yano? I have no idea how she's Lucifer's kid, they are going to eat her alive by the time she takes over." Ethan, another angel, explained as he got up from his chair and exited the room.

I said no more, just quietly got up and went over to my desk. If I thought I was going to be able to finish my report I was sorely mistaken. My mind was clouded, with my thoughts pulling me in a million different directions. Why would the other angels laugh about this? Don't we want people to come to heaven? Is it so bad that someone in hell finally wants to help?

The clock struck at 5:00 pm, and while I'm sure some may find it silly to think time matters in Heaven, I can tell you it does. Angels still work, and still have "lives" I guess you could say, well, at least heaven-born angels do, and due to my special circumstances, so do I, so that means working 9-5 Monday-Friday. I grabbed my bag and made my way out, but instead of taking the elevator downstairs, I decided to go to the top floor. As the doors opened a recorded choir quickly sang the lyric" hallelujah." I know it was wrong to say, but after the fourth or fifth time, that quickly started to annoy me, and that was 75 years ago. The elevator doors lead me to a long white and blue marbled hallway, the walls, adorned with portraits and paintings. Many of them, replicas of famous pieces that Christianity inspired. I loved art, and getting to look at these now and again always filled me with joy. At the end of the hall were two large double doors that led to his office, and no matter how many times I came to this very room, I was always nervous. I shook the feeling away and knocked twice, and after a few moments the doors slowly opened on their own, I made my way inside.

God was at his desk, working as he always was. I did find him to be a lot less intimidating than many would believe, he was more like your typical grandfather, and while he had all the ability in the world to be almighty and stern, you almost always saw him with a smile on his face. Today was no exception, he took a look up from his book and smiled as I approached. "Lena, what a nice surprise!"

"Hello, sir! How are you this evening?" I asked.

"Quite well, we had a very nice surplus of new souls born this week, so that's good!" He put down his pen and gestured for me to have a seat. "That's great to hear sir, I was wondering if I might ask you something?' He seemed surprised. It had been almost 70 years since I wanted to ask him anything. Obviously, there was a reason for this, after he granted me those opportunities so long ago and I failed them, well, I never felt right in asking him for anything again. Obeying and assisting in his work for the rest of my life was my end of the bargain, and I was going to do it without grievance. Now though, there was finally something I wanted, I only hoped he would be open enough to hear it. "Ask away my child."

"Well I saw on the ne-" The doors suddenly burst open behind me, and a lanky angel flew in as fast as his wings could carry him "Sir, glad I caught you, J needs to kno-" But God cut him off

"Adam please, I am in the middle of something here." That's when the angel seemed to notice my presence. Adam, we had spent a lot of time together these many years, but I certainly wouldn't call us friends. He was J's assistant (as in Jesus), and a pain in my ass (excuse my language). Jesus wasn't exactly as they portrayed in the bible, while he had done everything it described, including dying for our sins, it didn't mean he was always the kindest person either. He had a tendency to get a big head, and he felt that he had done enough for others, so it was time, in turn, for others to do for him. Insert our boy Adam here. Adam is as devout as they come, which meant he would push whoever or whatever was in his way to serve his master. Even if it meant being un-angelic towards his peers.

"But sir, your son is requesting I speak with you, I assure you that takes precedence-" Again he was cut off.

"If it took precedence, my son would be more than capable of coming to speak with me himself, Lena here very rarely asks for my attention, and so she shall receive it, now if you will just wait a moment, I will be right with you." Adam didn't dare interrupt a third time, at least, not right away. God gestured for me to finish.

"Sir I don't know if you've seen it on the 666 news, but Lucifer's daughter is planning to open a hotel to help rehabilitate sinners-"

"The almighty God does not have time to care about such frivolous acts of folly! For you to suggest he would is-'' Adam didn't seem to have a problem interrupting me, but one look from God and he stopped mid-sentence.

"It just so happens that I did see that, but why is it of any importance to you child?" He didn't seem angry with me, just curious.

"Sir, I think we should take this seriously and offer to help Charlie." Adam popped a blood vessel.

"ARE YOU OUT OF YOUR MIND?! IF YOU THINK THIS WOULD EVEN BE CONS-" Adam was flying in my face, getting closer and closer into my space and that's when God's voice boomed for a mere moment.

"ADAM, enough." He was stern, as I said he could be. I continued "Sir, the last extermination took out thousands of sinners, some of whose sins barely equate to being killed in a mass genocide. Long ago we used to work together, to maintain a balance between heaven and hell. Sinners were given an equal opportunity, based on their sins of course, to atone for them and be granted access to heaven. The bar is too high now, and with no assistance from us, they don't even stand a chance. So they give into temptation and move about as far away from redemption as possible. This isn't fair to those, who in my opinion, don't belong there in the first place, and before you start (I looked at Adam), I'm not questioning the almighty, we have these sins set for a reason, and picking and choosing if they hold any weight with the size of earth's population is too difficult to manage, I get it. I just mean that as of right now, one dumb mistake can get you sent to the most horrific place in the world, and there is zero chance of getting out of it. I'm simply asking if there is some way we can help. No one in hell has ever wanted to fix this, until now, we should take this as an opportunity to develop." I finished, and while a part of me expected God to throw some sternness my way, he didn't, he merely pondered. This made Adam nervous "Sir, please allow me to remind you that your son technically has jurisdiction over the comings and goings of hell. To even consider a decision like this would be unjust without conversing with him." God gave him the eye but then turned back to me.

"Adam is right, this is not a decision I can make lightly. However, it is something I would like to discuss, tonight." Adam gave a frazzled look. "To-tonight? Sir, his lordship is very busy, and I don't know-"

"Either it's important enough that he would want me to discuss it with him or it isn't. I'll let him decide, so like I said, I will see him tonight." God ushered him out and closed the door.

I stayed in my chair, unsure of what my next move should be, he came over and placed a reassuring hand on my shoulder. "Come back this evening around 9, I should have an answer for you by then, you can wait in the lobby." I nodded and let myself out.

*A Few Hours Later*

I walked into the lobby to see Adam sitting in one of the chairs, his arms were crossed over his chest and he seemed annoyed. I didn't say a word, just took a seat in the chair across from him. We sat in silence for a few minutes, before he spoke. "They have been in there for three hours. I hope you're happy." I looked at him and spoke flatly "Oh yes, I'm overjoyed, can't you tell?"

He uncrossed his arms and sat up straight "Why do you even care about sinner sin hell anyway?" I met his gaze "You know this system is broken Adam, I'm just trying to do my job." He laughed "Oh and what job is that?" I felt a little heat rise to my face.

"To help god, and assist him in having Heaven run as smoothly and fairly as possible."

"And my job is to make sure J isn't bothered with meaningless trifles like this, he has more important things to worry about than a bunch of no-good sinners." Now it was my turn to laugh.

"Your job is to be the office suck up, and you should be proud for holding that title strongly for the last 3,000 years, if this is his jurisdiction as you so boldly pointed out to God, then he should be taking this seriously." I struck a nerve, and that prompted Adam to finally grace me with silence. While he was a kiss-ass, he knows better, he knows that things have slipped through the cracks, and even though he wouldn't admit it, he couldn't deny it either. However, that didn't mean he always sat quietly either.

"You know it won't bring him here right?" The heat from before was more prominent now.

"I don't know what you're referring to." It was wrong to lie, but while I was an angel, I never claimed to be a saint.

"After 70 or so years, you still think about him? After what he did to you?" I met Adam's gaze.

"This isn't about him, that's over. I'm well aware of that, this is about that scenario never having to happen to anyone else. No one deserves to be punished over being in pain to the point where they break, people make mistakes Adam, otherwise, they wouldn't be human." The doors to God's office opened, but only he stepped out. Typical, Jesus was never really one to stay in one place too long, that's what Adam was for.

He and I stood up and made our way over to him, waiting for his summary of the meeting. "My son and I have talked it over, and I believe we have come to a fair consensus. He made a good point in stating that giving our full support to a project that has had no success yet would be a wasted effort, and I agree (I felt my heart sink, so this was a silly idea after all?). However, I think you have a point as well in the fact that no one in hell has ever wanted to help with this. So, I would like to see one inhabitant of the Happy Hotel redeemed, if Charlie can manage to do this, then Jesus has agreed to rediscuss the terms and conditions currently in place." My body had the sudden urge to leap for joy! This was wonderful news!

"Sir that could take quite some time. Your son is very busy with other projects, how do you intend to execute this plan?" Adam chimed in, as always.

"Yes, he made me quite aware of this, which is why he will not be the one executing it, at least not right away (We both looked at each other, confused). As Lena said, we used to work together and have people in heaven helping redemption processes in hell all the time, so we will be doing that again. I will be sending one liaison to help Charlie and be my eyes. They will have one month to redeem a soul and prove that this passion project is worth investing in." This was all sounding positive, and I was satisfied that this would be a step in the right direction. Adam however, was still very obviously displeased.

"And who exactly are you going to ask to step away from their heavenly life to do this duty, sir?" I had to begrudgingly agree with him. We hadn't had a heaven/hell recourse division in decades, and everyone I knew wouldn't volunteer willingly. Then again, if God was the one assigning the task, an angel couldn't exactly say no.

"Why Leana of course." he smiled

"WHAT?!" Adam and Leana both shouted in unison, a look of utter disbelief displayed on both of their faces.

"Her? Sir please, you can't be serious? She hasn't even been here a century and you want her to be a representative of heaven?!" While I saw also confused, Adam's words were still hurtful, but he was right. I hadn't proven myself for this type of assignment, all I'd done if fail God when it came to hell, why would he want me?

"Lena has been an amazing asset to me, and I have every confidence she can see this through, and, if it doesn't work then we won't entertain the thought again, and we will know we tried all we could. It was her idea, she should be the one. This isn't up for discussion, and while I appreciate your concern Adam, I'm pretty sure my son has been waiting for you down at the car for the last fifteen minutes." Adam checked his watch and in a rush of sheer panic flew out the door without another word. God silently laughed to himself and looked at me. I couldn't exactly meet his gaze.

"You don't think you can do this?" he asked me.

"Sir, I-I just want this to work, and I'm so happy you are even considering my idea, but perhaps Adam is right. A heaven-born should be the one to go." God slowly lifted my chin up toward him, and he smiled.

"I know you're afraid of failing me again, but Lena, you were never a failure to me. You are just as good as any angel here. Don't forget, you are one of my children, and if I didn't think you could do this, I wouldn't ask you to. You are much braver than you think, and you still have a big heart, in spite of the things that have happened in your life. I think this will be good for you, and if you work hard enough, I trust you will succeed, but remember, even if you don't, I will always love you." I wanted to hug him, but I was pretty sure that was against a million rules. So I simply nodded, and he smiled in return.

"You leave tonight, but before you do. Here." With a wave of his hand, I felt myself embodied with light. A surge of power radiated inside me, and then slowly faded.

"What was that sir?" I asked.

"I've given you the power of sight, a power I used to bestow on all of my angels who worked in the redemption division. It allows you to see a soul's past life and how they died, this should help you with the redemption process. I've also provided you with a demon skin, we certainly can't have you walking around the underworld shrouded in white light and robes can we?" I agreed.

"One more thing Lena, I want you to know it's alright for you to…adapt to your surroundings to better help yourself (I gave him a quizzical look). If certain beings in hell find out that you're an angel, they will more than likely try and hurt you. I'm unable to help you in that type of situation. If I did, it would cause quite an uproar, which is the opposite effect I want to have on this mission. What I mean is, you need to blend in, a little. I just wanted you to know it's alright." I nodded, not completely sure what he meant by this, but I was sure I would find out soon enough.

"I won't let you down this time sir, I promise!" I grabbed my bag and headed out the door.

I wasn't sure where this mission would take me, or what type of adventure awaited me, but I did know one thing. I wasn't going to fail, not this time. I would be successful, I would help others, and I wouldn't allow history to repeat itself a second time! I hope you're ready Happy Hotel, cause I'm checking in.