A/N: Can anyone see this? Site is borked again.
EDIT: And still the admins refuse to so much as respond to us, be it on their Fictionpress twitter, or through the support email...
This is another one notice, one I didn't want to post, but the alert problem has since gotten worse and I feel it my duty to get the word out. The site is actively breaking now, profiles resetting, chapters being lost after posting, and HUNDREDS OF US -especially those who use Gmail came home to find this lovely little message embedded in our profiles:
Email Delivery Problem Report for: REDACTED TO HIDE EMAIL
We have recently logged an email delivery problem to your inbox at: REDACTED TO HIDE EMAIL As result, we have DISABLED all alert features for your account. Once you have resolved your email issues, you can re-enable alert features here.
Error Time: 10/17/2023
Error Message: Email provider rejected our email.
Please follow the guidelines below to ensure our emails are safely delivered to your inbox: Add bot to your email account's Contact List/White List/Safe List. Do not tag our emails as spam. Check your Spam/Trash folder to see if our email is mis-categorized. If any are found, please mark them as 'Not Spam'. Make sure your email account is not full/over-quota.
And there you have it!
No matter what we do, or how we follow the instructions, the message keeps popping back up every few minutes. Apparently this is now happening to everyone. No matter how many times we follow the steps, this message still kicks back, which means no one is getting alerts, which is heartbreaklng; because some folks can only access this site from a desktop computer. The site was around BEFORE the app, which means that's a lot of folks not getting notification.
I don't even have words for it anymore. Its really taken the wind out of my sails.
Now its starting to intermittently affecting the app as well, with chapters glitching out and the like.
As I'm sure you all know, its a proper pain posting something, only for the site not to give out notifications.
Spread the word in the support email and on fiction press twitter. Hopefully we'll have this fixed soon...I hope. Its been a week now, and problem only seems to be getting worse. If this doesn't stop soon...I don't know what I'm going to do, but its certainly going to involve a long hiatus away from this site until these glitches get ironed out once and for all!
See you all Thursday hopefully,
~Nz.
