Sorry everyone, another quick update:
On top of Fanfiction not being able to track basic story data, I've also noticed that their notification system also doesn't appear to be working at this time either. They did not send me a story update notification to my email when I posted the newest chapter last weekend, therefore any of you who took the time 'follow' the story for updates probably aren't getting notifications either. Sorry, there's not much I can do about that.
I guess everyone will just have to manually check for the time being.
This 'also' means I'm not getting any notifications on reviews. For anyone who is an official member of Fanfiction, this won't affect you because reviews get uploaded automatically for members, but for guest reviewers, it means I have to manually check to approve them. At this point, I have no way of knowing they are there otherwise. So if it takes longer than usual for them to show up, that would be why.
Just another great day being a content creator on the fan fiction website.