A/N Emily had her first session with Toby when his crew were on break. Toby cries rarely, but hard with his anxiety crying.
Emily was now seeing another Sodor engine, Toby. Toby's crew told her before, when her session with Toby was set up, he was more anxious than he used to be since a flood and a scary mine experience happened to him.
"So, Toby, what should I know about you?" Emily asked.
Toby said, in a sad and nostalgic tone, "I worked on a Mainland tramway, but it closed and all but me got scrapped, off my class. I came here, to work the Quarry Tramway. I've been through a flood and a spooky mine, so I know I get anxiety from that. I've been more anxious since.". He began to cry, a tear falling down his cheek and his eyes were wet.
Emily pulled out her handkerchief. "Can I dry your tears, Toby?"
"You're allowed," he sniffled.
Emily said, "Cry, Toby. Let it all out. It's your right to cry in my therapy, so let your feelings out of your eyes. I'm here to help you vent and, if you need, find the right words to express your feelings", as she rubbed his cheek and dabbed his eyes. She evaluated his needs and values, listening attentively.
Toby let out small sobs, his tears coming hard and he said, "I don't cry often, but when I do, I shed a great many tears. I can't hardly stop until I've got no more tears left, once I start.". Every word was another sob and he sniffled, again, hard, huge tears pouring from his eyes, not once stopping, as Emily offered what comfort she could.
She said, as she continued to wipe his tears away, "I'm sensitive, understanding, warm, passionate and creative, so I'm here for you and can help you see from a new perspective whenever you're ready. Though I'm enthusiastic, I'm also a deeply feeling person, not afraid of emotions and want understanding and connection with the world. I like to inspire others with creative solutions and possibilities, if they're recovering and want that. Tell me all your hopes and dreams, your feelings and desires. Express all your feelings to me.". She held her hanky to his eyes, letting him sob into it, and wiped all his tears away as best she could, doing her best to provide empathy and support as she looked for missing connections or relationships.
Toby sobbed and sobbed, not loud, but weeping non-stop until he had no more tears left. Emily dried his last tears away, wiping his cheeks and eyes dry of tears. She put her sodden handkerchief in her bag, saying "I've got a drenched hanky from those huge water droplets pouring from your eyes and that's fine. If you ever need a good cry in therapy and it's just us, remember I love to wipe your eyes, because of my empathy. I can imagine how you must be feeling. I know whenever I wipe someone's tears, they cry more. Like your waterfall tears now when I wiped that tear off your cheek and dried your eyes. If you cry to me without your crew, I shall be on your buffers, dapping those tears away."
Their session went on. When it was over, Emily said, "If your crew are here and you cry next time, your driver can wipe your tears. I do so when I'm the only human present, if you're willing."
Toby said, "It's so comforting to have someone wipe away my tears." and they went on with their respective day. Toby's crew gave him a drink when they came back and he finished his work.
A/N Listening attentively's comfort and so is letting him cry, as crying's comfort.