The Story of Hell and Heaven:

Once upon a time, there was a glowing city protected by Golden Gates known as Heaven. It was ruled by beings of pure light; angels that worshiped good and shielded all from evil. Lucifer was one of these angels. He was a dreamer, with fantastical ideas for all of creation. But he was seen as a troublemaker by the Elders of Heaven, for they felt his way of thinking was dangerous to the order of their world. So he watched as the angels began to expand the universe and in their ways. From the dust of Earth, they created Adam and Lilith, equals as the first of mankind.

But despite this, Adam demanded control and Lilith refused to submit to his will, she fled the garden. Drawn in by her fierce independence, Lucifer found her and the two rebellious dreamers fell deeply in love. Together, they wished to share the magic of free will with humanity. Offering the fruit of knowledge to Adam's new bride, Eve who gladly accepted. But this gift came with a curse. For with this single act of disobedience, evil finally found its way into earth. With it, a new realm of darkness and sin and the order Heaven had worked to maintain was shattered.

As punishment for their reckless act, Heaven cast Lucifer and his love into the dark pit he had created, never allowing him to see the good that came from humanity, only the cruel and wicked. Ashamed, Lucifer lost his will to dream but Lilith thrived. Empowering demonkind with her voice and her songs, and as the numbers of Hell grew, so did its power. Threatened by this, Heaven made a truly heartless decision. That every year, they would send down an army, an extermination to ensure hell and its sinners could never rise against them.

But Lilith's hope remained, and her dream was passed down to their precious daughter, The Princess of Hell.


Present:

A year had gone by since Charlie started the Hazbin Hotel with Vaggie. They started with having Angel Dust as their first patron; Angel only agreed to it for the free room. Within that year, Charlie had already gotten two patrons in the hotel who chose to be at the hotel. Another porn star, Andy Grin wants to be redeemed so he can be with his lover in Heaven. And a cat sinner, Victoria who helped with the hotel's image. She showed her building design for the hotel to Charlie and they worked on remodeling the hotel to be more presentable. Victoria's design made the hotel look like a Broadway theater and even fixed up the lobby.

Charlie even had two of Hell's Overlords help out with the hotel. Kara Melody, the Overlord of music, owner of the Karaoke Club, and the hotel's therapist. Along with Alastor, The Radio Demon, who wanted to work on the hotel for some entertainment. Alastor even had two of his best workers to help with the hotel, Niffty, who loves cleaning, and Husk who runs the hotel bar. Over the past year, the hotel family had some major glow-ups with their looks and some with their voices. Plus Charlie's key turned into a cute little hell kitten named Kiki and everyone loved having the little kitten around. Charlie grew a little taller and her hair grew longer which made her tie it up in a bigger braid. Her eyes were redder than her usual white with black pupils.

She still wore her pant suit but the color was a more vibrant color of pink. Vaggie changed her clothes to a red shirt and a black mini-shirt. She still kept the bow in the back of her hair. Alastor mostly stayed the same as Angel; except Angel replaced his lower pink gloves with white ones. Husk stayed the same but his voice tone changed to more smoother than it was before. Andy ditched his old porn star clothes for something more simple. Victoria shared some clothes with Angel after he found out that she didn't own anything nice. Kara's red streaking in her fur became more vibrant like Alastor's. She even started to wear colorful clothes that matched her friends.

The extermination had happened a week ago which got Charlie a little worked up. She always reads the story of hell to help calm her down. Alastor took the liberty of filming a new commercial for the hotel but it wasn't what Charlie had envisioned. Alastor hated using modern technology and TV broadcasts; so he made the commercial look like a joke. After the commercial ended, Alastor turned off the TV and then turned to Charlie and Vaggie with a smile. "So what'd ya' think?" he asked, feeling proud of his work.

Vaggie and Charlie were both speechless and horrified by the commercial. Vaggie was the first to speak, "I'm sorry, what the fuck was that?" Vaggie asked.

"Uh, yeah, one note…" Charlie said, trying not to hurt Alastor's feelings, "Alastor, I mean. First off, thank you so much for making this seriously amazing, but um… maybe the tone is a bit… off."

Alastor gave off a radio crackle when Charlie said that. His eyes also turned into a glare but he kept his smile plastered on his face. "We want people to want to come here, this makes it look… ummm-"

"Like you're just making fun of everyone, mostly Charlie," Kara spoke up.

"Funny. I was going for hilarious!" Alastor remarked.

"It didn't explain anything about how we're trying to save demons from extermination, which is the whole fucking point," Vaggie complained.

"Vaggie is right, Alastor." Charlie spoke, "The commercial was to let Sinners know we are trying to help them."

"Well, my dear, I haven't been active in Hell for some time, and everyone remembers me from my radio show! The proper medium to express oneself!" Alastor stated then he tapped his staff on the TV. " But you insisted on this: noisy picture box advertisement. So I had a little fun with it."

"You made the hotel sound like a fucking joke! How is that fun?" Kara shouted at Alastor, "This is not what we need to represent the hotel. You agreed to help run the hotel a year ago. Instead, you're mocking us. Nobody's going to want to come to a place that an Overlord like you thinks is a waste of time!"

"Oh like your advertisement helped?" Alastor said with a smirk.

Kara let out a low growl, "Hey, I got us two guests. Which is more than you've gotten."

Angel raised his hand to get everyone's attention. Kara snapped out her anger towards Alastor to listen to Angel. He suggested that if they were filming a commercial then they might just have Angel do it. He claimed that both he and Andy can get some of the horniest sinners knockin' the walls downs just to get in. Vaggie was dead set against filming a porn for a commercial. "Why not? Sex sells, don't it?" Angel said.

"Don't drag me into this, Angie." Andy said, "I'm done with the porn films."

"I swear if you film me goin' at it with mister fancy talk-creepy voice here," Angel said, pointing to Alastor as he appeared by the couch Angel was on. "You'd be rollin' in participants willin' to stay at this tacky hotel."

"Haha! Never going to happen!" Alastor bluntly stated.

Alastor and Angel finally became a couple but Angel wanted to keep their relationship a secret from his boss, Valentino. Alastor was fine with keeping their relationship a secret; mostly because he wasn't willing to give Kara a chance to brag about her being right and he liked seeing how annoyed Husk gets when Angel "flirts" with him. Charlie did appreciate Angel wanting to use his special skills to bring in sinners but she wasn't comfortable with exploiting him like that. Angel didn't mind since he claimed that his body was made to be exploited. He started to rattle off a list which made Charlie uncomfortable.

She suddenly got a call from her father which was a surprise. She told Angel to hold on a second while she left the room to take the call. Victoria came over with a confused look on her face. "I know I've been in Hell for a short time. But from my understanding, Alastor and Kara are Overlords and powerful. So why can't they just make people stay here?" she asked.

"Oh trust me. I can." Alastor said but the last part was in an ominous voice.

"Why do think I'm here?" Husk spoke up as everyone turned to him at the bar. "You actually think I'd be cleaning bottles and listening to you fuck's bitch and moan all the time if he wasn't forcin' me?"

NIffty popped out from behind the bar, "I like being forced." she said.

"Keep that to yourself, Niff." Husk groaned.

"What, you don't love being here with me, Whiskers?" Angel asked in a flirty tone.

"Call me Whiskers again and I'll jam that bottle down your throat." Husk threatened.

"Kinky. C'mon, keep talkin' dirty."

"Angel. Will you quit bothering Husk? And we can't force sinners to stay here, they have to choose to stay." Kara stated.

"Whatever means I can keep crashin' here rent-free. Crack is expensive." Angel stated.

Charlie was so excited when her father called her that she couldn't contain her excitement. She gestured for Vaggie to come over quickly so she could share the news. Her dad called her to tell her that the Leader of the Angel Army wanted to meet and he wanted Charlie to go in his place. Charlie had to take a few deep breaths to calm herself down from this incredible opportunity. Vaggie was mostly confused; the extermination just happened and now the angels want to meet. Before Vaggie could even ask her question, Charlie broke into song.

Charlie:

I can do this, somehow I know it

I'll get Heaven behind my plans

Vaggie:

Charlie, hold on

Charlie wasn't listening to Vaggie. She was just so happy.

Charlie:

There's just no way I could blow it

Not this once-in-a-lifetime chance

Vaggie:

It's just a meeting

Charlie ran towards the entrance, ready to leave.

Charlie:

To change their mind and touch their hearts

Or whatever angels have

Vaggie:

This could be bad

Charlie took Vaggie's hands into her own.

Charlie:

Cheer up, Vaggie

This could be swell

She then spun Vaggie around then she ran out the door, singing and dancing.

Something tells me that today will be a happy day in Hell

Vaggie:

Okay, but just don't… sing to them.

Everyone else watched Charlie leaving halfway down the street by the time Vaggie said that.

Angel:

That bitch is halfway down the street

Vaggie:

Is she—

Angel:

Oh, she's dancin'

Vaggie:

Ugh, no.

Charlie was just singing and dancing happily through the streets of hell. She couldn't wait to share her hotel idea with the angels.

Charlie:

There's a warm, fuzzy feeling that wafts through the air

Every street so revealing, it's hard not to stare

It's a realm so appealing, it bеats anywhere

If you don't mind the smеll

It's a happy day in Hell

Charlie looked at the demon sitting on a bench reading a newspaper and gave him a warm smile.

Charlie:

Hi mister

The demon just shouted at her to go and Charlie merely just walked away. As she was making her way to the Angel Embassy, sinners were being their normal grim selves to believe that it was another terrible day in hell.

Dead Sinner #1:

There's an endless trash fire that's burning my soul

Charlie:

Hello.

Imp:

Got a ton of barbed wire to shove in his hole

Charlie:

Oh, excuse me!

Executioner:

Doing what is required, we all have our role

Dead Sinner #2:

I'm not doing well

Demons:

Another shitty day in Hell

Charlie, however, refused to give up on her people.

Charlie:

If I can show them the dream I've dreamed

That any soul can change

Vaggie was watching from the top of the hotel.

Vaggie:

Those angels' minds are hard to change

Charlie:

Then they will know everyone can be redeemed

From the evil to the strange

Vaggie:

They're bloodthirsty and deranged!

Charlie:

I can hear all their stories, the lost and displaced

And I know that they're more of an acquired taste

But if I open the door and I give them a place

At my Hazbin Hotel

It'll be a happy day in Hell

Charlie jumped onto the back of a Helluva Post truck to get a quicker ride through the city. She passed by the porn studio where Angel Dust worked.

From the porn studio, where the cinephiles go

To watch award-winning demon bukkake shows

Charlie got off the back of the truck when she reached the entrance to the Cannibal Town.

To the Cannibal Town, where they don't wear a frown

'Cause…

A few cannibals were munching on a dead body and some blood got in Charlie's eyes which grossed her out.

Holy shit, oh my gosh, why?!

And I don't give a crow that his brains got in my eye!

'Cause I know I can spare them from Heaven's genocide

Charlie made it to the Heaven Embassy.

Charlie (Sinners):

I can do this I just know it

(There's an endless trash fire that's burning my soul)

I'll get Heaven behind my plan

There's just no way I could blow it

(I kinda like the barbed wire that's shoved in my hole)

Not this once-in-a-lifetime chance to change their minds—

A trench coat demon got in front of her.

Trench coat demon:

And touch my parts.

Charlie:

Oh… No, thank you I'm just gonna…

Charlie moved out of the way.

Fulfill my destiny!

Trench coat demon:

Your loss, bitch!

Charlie:

I can already tell

Today is gonna be a fuckin' happy day in Hell

Meanwhile, back at the hotel, Vaggie had gathered everyone in the lobby for a meeting. She was planning to have everyone work on a new commercial for Charlie as a surprise while she was dealing with the Angels. This commercial is gonna be one that shows Charlie's vision and what they are doing. Vaggie asked Alastor to give her a camera and he did, but it was an old fashion moving picture camera. Vaggie had to clarify that she meant a video camera. Alastor then magically changed the picture camera into a video camera. Now Vaggie was ready to film the commercial.

Vaggie started by filming Husk and Angel first but it wasn't going well. Angel was being a little too horny and Husk was mostly reading the script too close to his face. Vaggie asked Angel if he could be less horny and if Husk could say the lines without the script. "I ain't no actor! I can't memorize this shit." Husk said in anger.

"Well, we always could improv this shit. Baby cakes." Angel said then did a seductive purr.

Husk got annoyed and then shoved Angel off the bar to get him to back off. Vaggie then asked Andy, Kara, and Victoria if she could record them talking about their stay here at the hotel. Victoria got a little freaked out then she hid behind the couch. "Is she ok?" Vaggie asked.

"Sorry. I'm not comfortable being on camera." Victoria said from behind the couch.

"We'll circle back on that," Vaggie stated.

She then tried to get Niffty to say that they have the cleanest rooms here at the hotel. But when she pointed the camera at Niffty, she froze. Vaggie figured that she could fix whatever she had on the camera. But this commercial was turning into a disappointment when she watched the tape. Alastor loved that Vaggie was failing at making this commercial. Vaggie got annoyed with Alastor in the room. "Este pendejo… Why are you even here?" Vaggie asked in frustration.

"For the entertainment!" Alastor answered, "I came here because I love seeing wasteful souls struggle to accomplish something meaningful and fail spectacularly. Like you are doing now!"

Vaggie then tried to point the camera at Alastor but Alastor was more a blurry figure on the screen than the camera short-circuited in Vaggie's hands and it broke. "I wouldn't do that if I were you." Alastor said then his voice turned dark, "This face was made for radio."

Vaggie had just about enough of Alastor's antics. She told Alastor that he was going to help with this hotel and it wouldn't be so entertaining for him if the hotel didn't get more sinners. So Alastor offered a deal to Vaggie; a simple deal and not a deal for her soul. He'll help film the commercial if Vaggie agrees to never let Alastor indulge in modern technology again. "Or Charlie can come back to absolutely nothing. Your choice." Alastor said with a smirk.

Vaggie agreed to the deal then Alastor snapped his fingers and within seconds, his shadows appeared as a camera crew along with everyone in the hotel dressed up all nice. "Alright, everybody. Let's make a fucking commercial." Vaggie said, determined.

Charlie was hoping that this meeting was going to be quick and easy but she was so wrong. The angel leader was Adam; the same Adam from the story and he was a complete asshole. She tried to talk about the hotel but Adam was more focused on talking about himself and his disgusting sex life. When Charlie finally got the chance to talk about the overpopulation in Hell, Adam claimed that it wasn't a big deal. Adam's right-hand angel, Lute hit a nerve in Charlie by calling her out for being a worthless hellborn. Adam then stated that they were running out of time so Charlie quickly summoned her papers to explain her hotel.

Charlie:

Okay, I've got a lot to get through, and not a lot of time

And I feel like you weren't hearing me before

So here it goes, ahem

Charlie grabbed her papers to show Adam what her idea for the hotel was about.

I know Hell's population is out of control

It's a bad situation, it's taking a toll

If we rehab these sinners and cleanse all their souls

At my Hazbin Hotel

Wait, I'm getting ahead of myself!

Right, extermination

I know you guys fly down just to kill once a year

And it must be annoying to schlep all the way here

If they join you in Heaven, that trip disappears!

You can wave that chore farewell

It'll be a happy day in He—

Adam interrupted Charlie's speech.

Adam (Charlie):

Let me stop you right there (Oh)

Save us all precious time (Okay)

If what you're suggesting is letting them climb

Up the ladder oh, they'd rather cross the Pearly Gates? (Well, um)

Sorry sweetie, but there's no defyin' their fates

'Cause Hell is forever, whether you like it or not

Had their chance to behave better, now they boil in a pot

'Cause the rules are black and white

There's no use in tryin' to fight it

They're burnin' for their lives until we kill 'em again

Charlie:

Okay but…

Adam:

Just try to chillax babe, you're wasting your breath

Did I hear you imply that they don't deserve death?!

Are they winners? Are they sinners?

'Cause it's cut and dry

Charlie:

Well actually, if you take a look—

Adam once again interrupted Charlie.

Adam:

Fair is fair, an eye for an eye

And, when all's said and done (Said and done)

There's the question of fun

And for those of us with divine ordainment

Extermination is entertainment!

Bow-now-now-nownow, guitar solo, fuck yeah!

Adam started to fly around the room, pretending to rock out on a guitar. Charlie was getting annoyed with this jerk.

Hell is forever, whether you like it or not

Had their chance to behave better

A few exterminators appeared in the room which scared Charlie.

Charlie:

Where did all of you people come from?!

Adam:

Now they boil in a pot

'Cause the rules are black and white

There's no use in tryin' to fight it

They're burnin' for their lives until we kill 'em again

Fuckin', Hell is forever and it's meant to suck a lot

So give up your dumb endeavor, 'cause you don't have a shot

Charlie almost went full demon when Adam called her hotel dumb.

Long as I got your attention

I guess I should probably mention

That we made the determination

Adam then pulled out a scroll that said, 'fuck you, I do what I want.'

To move up the next extermination

Charlie was horrified by Adam's decision to move up the extermination early.

Can't wait a whole year to slaughter those little cunts

I know it's just been a week, but we'll be back in six months!

He then threw Charlie and her papers out of the meeting room and slammed the door in her face. "Aww, shit!" she screamed and slammed her fist against the door.

When she came back to the hotel, Vaggie was so excited to show Charlie the new commercial that everyone had worked on. But it didn't air because Katie Killjoy and Tom Trench came on with the announcement about the moved-up extermination. Now everyone in Hell was freaking out that the angel will return in six months instead of a year. And no one knew why they had moved it up.