Chapter 30
Sakurai Story Time #5: Dealing with an Irritated Customer
Kanade and Yukino: IT'S THE SAKURAI TWIN'S STORY TIME CORNER!
Yukino: (sighs) What a day...
Kanade: What's the matter Yuki-chan? You look exhausted.
Yukino: Well...it's just that...I had some problems while working today.
Kanade: Oh, yeah. You work at the little shop at the mall right? That little bakery?
Yukino: Yes...
Kanade: Do you mind sharing with us all what it was about?
Yukino: Okay. It was an hour ago and I was working at the bakery like usual. There were not many people there as usual, so I was thinking maybe they might be busy or something. I was serving some customers as always, greeting them, and smiling at them and such. Until the next customer comes to order. It's someone I never saw before, but that didn't matter because I've come across some other people who I do not know or come to this shop often. She was wearing a business suit, sunglasses and shoulder length blonde hair. Plus that, she's chewing gum and talking on the phone. To be honest with you, I was a little creeped out by her appearance, gut after I took a few deep breaths to calm myself down, I asked her, "Welcome! What would you like to order?" And the woman responded, "Just get me the Italian bread."
That tone of hers was just plain rude. Might have been enough to get someone angry. But I wasn't going to do that because it's a bakery, and if I get angry at either customer, not only will I lose my job, those customers will never come to the shop ever again. So, I calmly and politely said, "Okay. One Italian bread, coming up."
I get the bread and prepare it for her, but right when I was about to hand it to her, while STILL talking on the phone, she quickly said to me, "I wanted the flat bread. No, I'm not talking to you. I'm talking to that cashier. Gah...what is this your first job?"
I stopped and blinked for a couple of seconds. W-wait what? I thought she wanted Italian bread and now she wanted flat bread? Anger was still fuming inside me, but I had to keep it together. This woman was really trying my patience and worst of all, she's holding up the freaking line! There must be like 5 or 6 people waiting by now!
I took a few deep breaths and got her order right flat breads where on the bottom of the shelf, but they were a bit far, so I had to reach over and grab a few flat breads and put them in the bag.
When I was handing it to her, the response I got was, "Wow! Took you long enough!"
I could literally feel my eyebrow twitch and my fist clench. This woman had to leave, like now. If she's not gone in a minute, I swear I'm going to make her regret it. Fortunately for me, she took the flat bread and slammed down her money in front of me.
As I was working the cashier, I thought to myself, 'Hmm, maybe she's just in a bad mood or something and I shouldn't get angry about it.' Because I know for a fact that some customers have their bad days, so they tend to act rudely at times without even thinking. But still...dealing with her attitude sucked. I handed her the change and the woman finally left.
Kanade: Yuki-chan, that must have been rough for you.
Yukino: Yeah, but at least I got through it pretty well. As my boss told me, no matter how irritating the customer, I should always show them happy smiles.
Kanade: That is true.
Yukino: (hugs Kanade) Anyways, that made me feel better. Not only that, but I also got to be with my lovely, Kana-chan again~
Kanade: Hey, hey, it's not like we never see each other at all.
Yukino: (winks) I know~
Kanade: (sighs) Ahhh...Yuki-chan...
