Lucy paused at Cobra's response. A flurry of images suddenly ran through her mind, ones that gave the distinct impression that they'd met before, and not under the best circumstances. A watery hell briefly filled his vision before promptly being snuffed out before he could fully process them. As it left he felt himself tense up in annoyance, which made him grit his teeth in exacerbation. Not the time, not the place. Cool it, would you mind?
He vaguely realized that Lucy was turned to face the lacrima and speaking. "Hello? This is Doctor Love-It speaking. How can we help you today?"
The woman on the other end jumped a bit. He was surprised that she seemed to startle so easily. Perhaps she was more than a bit nervous herself if the maelstrom was anything to go by. He could imagine the figure on the other end also straightening before speaking.
"Hello there. I was wondering if you could listen to me for a moment."